# Itgrix Documentation - [What is Itgrix](/): This is an app for working with calls directly from your Bitrix24 or Kommo - [Contacts](/contacts): If something went wrong, feel free to contact us - [Our story](/story-of-success): The success story of the Itgrix team and our app. Our way upwards! - **Connector installation** - [System requirements](/setup/system-requirements) - Itgrix for Bitrix24 and Asterisk - [Itgrix for Bitrix24 and Asterisk](/setup/itgrix-setup-bitrix24-asterisk): Welcome to our installation guide! - [How to perform offline authorization](/setup/itgrix-setup-bitrix24-asterisk/how-to-perform-offline-authorization) - [How to obtain a license offline](/setup/itgrix-setup-bitrix24-asterisk/how-to-obtain-a-license-offline) - [Configuring the connector to work in a closed network](/setup/itgrix-setup-bitrix24-asterisk/configuring-the-connector-to-work-in-a-closed-network) - [Call tests](/setup/itgrix-setup-bitrix24-asterisk/test-calls): Test your Itgrix! - Itgrix for Kommo and Asterisk - [Itgrix for Kommo and Asterisk](/setup/itgrix-setup-kommo-asterisk) - [Restricted mode setting features](/setup/itgrix-setup-kommo-asterisk/restricted-mode-setting-features) - [Call card](/setup/itgrix-setup-kommo-asterisk/call-card) - [Call tests](/setup/itgrix-setup-kommo-asterisk/call-tests) - **Additional functions** - [Automatic call transfer to responsible manager](/additional-functions/automatic-call-transfer-to-responsible-manager) - Setting up click-to-call features - [Setting up click-to-call features](/additional-functions/setting-up-click-to-call-features) - [Features of customization after Bitrix24 23.300.0 update](/additional-functions/setting-up-click-to-call-features/features-of-customization-after-bitrix24-23.300.0-update) - [How to view employee call statistics in Bx24](/additional-functions/how-to-view-employee-call-statistics) - [FMC number recognition](/additional-functions/fmc-number-recognition) - [Configuring WebRTC in Asterisk (FreePBX)](/additional-functions/configuring-webrtc-in-asterisk-freepbx) - [Configuring Asterisk to Use Asterphone with PJSIP](/additional-functions/configuring-asterisk-to-use-asterphone-with-pjsip) - [Itgrix AsterPhone for Bitrix24](/additional-functions/itgrix-asterphone) - [Itgrix AsterPhone for Kommo](/additional-functions/itgrix-asterphone-for-kommo) - Useful customizations (any CRM) - [Useful customizations (any CRM)](/custom_common) - [Audio file name customization](/custom_common/audio-file-name-customization) - [Call data (call_full) in customizations](/custom_common/call-data-call_full-in-customizations) - [Change the number / context for calling to asterisk](/custom_common/change-the-number-context-for-calling-to-asterisk) - [Change phone number before sending data to CRM](/custom_common/change-phone-number-before-sending-data-to-crm) - [Black and white lists](/custom_common/black-and-white-lists): How to setup? - [Useful customizations itgrix_bx (Bitrix24)](/custom_bx) - [Useful customizations itgrix_kmo (Kommo)](/custom_kommo): Since version 3.0.0. - For admins - [For admins](/for-admins) - [Examples of the structure of registered calls from CEL](/for-admins/examples-of-the-structure-of-registered-calls-from-cel) - [Deploying a module backup](/for-admins/deploying-a-module-backup) - [Useful commands](/for-admins/useful-commands) - [Script to test the module service](/for-admins/script-to-test-the-module-service) - [Changing login and password to enter the admin panel](/for-admins/changing-login-and-password-to-enter-the-admin-panel) - [Module files](/for-admins/module-files) - [Click-to-call for multiple SIP clients with a single number](/for-admins/click-to-call-for-multiple-sip-clients-with-a-single-number) - [Running an additional copy of the module](/for-admins/running-an-additional-copy-of-the-module) - [Call processing for the period](/for-admins/call-processing-for-the-period) - [Wrong time in created cases in Bitrix24](/for-admins/wrong-time-in-created-cases-in-bitrix24) - [SSH access](/for-admins/ssh-access) - [Autoreplacement for phone numbers](/for-admins/autoreplacement) - [Status monitoring](/for-admins/status-monitoring) - [Application update](/for-admins/application-update) - [In the CEL table, there is no internal employee number in the cid_num column](/for-admins/no-internal-in-the-cid_num-column) - [How to fix click-to-call](/for-admins/how-to-fix-click-to-call) - [Custom SSL certificates for https requests](/for-admins/custom-ssl-certificates-for-https-requests) - [Examples of configuring WSS connections](/for-admins/examples-of-configuring-wss-connections) - [Use of a external storage system](/for-admins/use-of-a-external-storage-system) - [Implementation of callback in Bitrix24](/for-admins/implementation-of-callback-in-bitrix24): Available from module version 2.8.21 - [Converting recordings to MP3 before sending to Bitrix24](/for-admins/converting-recordings-to-mp3-before-sending-to-bitrix24) - [How to fix call recording problems](/for-admins/how-to-fix-call-recording-problems) - [Install and configure CEL](/for-admins/install-and-configure-cel) - [B24 authorization bugfix](/for-admins/b24-authorization-bugfix) - FAQ - [FAQ](/faq) - [How to pay](/faq/how-to-pay) - [Granting access to servers](/faq/granting-access-to-servers) - [Updating the app](/faq/updating-the-app) - [Offline install (only for Bitrix24)](/faq/offline-install) - [Offline update](/faq/offline-update) - [Differences in connection to B24 via SIP-connector and Itgrix](/faq/differences-in-connection-to-b24-via-sip-connector-and-itgrix) - [Reliable softphones for Asterisk](/faq/reliable-softphones-for-asterisk): MicroSIP, PhonerLite, LINPHONE, Zoiper, SoftphonePro - [How to view statistics on employee calls](/faq/how-to-view-statistics-on-employee-calls) - [How to turn off the display of calls in the calendar](/faq/how-to-turn-off-the-display-of-calls-in-the-calendar) - [How to check licence status](/faq/how-to-check-licence-status) - [Asterisk Integration Policy](/faq/asterisk-integration-policy) - [Detail-call-statuses](/faq/detail-call-statuses) - [How to leave a review for the Itgrix app in Bitrix24?](/faq/how-to-leave-a-review-for-the-itgrix-app-in-bitrix24): We give bonuses for leaving reviews - [Changelog Itgrix_bx](/changelog-bx) - [Changelog Itgrix_kommo](/changelog-kommo)