What is Itgrix

This is an app for working with calls directly from your Bitrix24

Itgrix is a reliable tool for integration of your Bitrix24 corporate portal and IP-telephony Asterisk for effective work with calls.

Our module advantages

Integration with Bitrix24

(and soon with another CRM)

Integration with any modern Asterisk (from 1.8 version)

Actual functions

Regular updates

User-friendly configuration interface

Extensive resources for personal customizations for your tasks

Powerful technical support

Affordable price and discounts for a licence lasting from 6 months

Free trial period of the full functionality integration module up to 14 days

Technical features

  • The ability to install on any server that meets the system requirements;

  • Suitable for installation: pure Asterisk, FreePBX, Elastix or Issabel;

  • Additional software is not required;

  • All the configured functions of your telephony will be kept (distribution and groups of incoming calls, call queues, and much more);

  • Choosing storage location for conversation records – inside Bitrix24 or on your server;

  • The setup doesn't require programming skills;

  • Supported on any Bitrix24 commercial plan, including the self-hosted.

After installing the Itgrix module and configuring integration, your CRM is enriched with additional functionality.

Important features available after integration

Automatic lead creation

Contacts are instantly added to the CRM:

  • A contact is created for an unknown phone number;

  • The responsible person is identified and fixed in the CRM (by default, the responding employee);

  • Bitrix24 also specifies the source and type of request.

Additional functionality

Open customization options and detailed documentation for administrators.

Modify the functionality for the specific needs of your business:

  1. Turn on the customizer in the Itgrix interface;

  2. Choose the necessary add-ons and set up customization.

We've prepared instructions for you to set up some useful customizations.

Price list of the Itgrix Asterisk-integration module

Please pay attention: only limited functionality of the module for 2 users is available for free. But: as a bonus, after installing the free Itgrix integration module, you are given the opportunity to test the full functionality for 14 days.

The difference between the free version of Itgrix and the paid one

The free version of the module has limitations on the number of portal users, as well as on functionality, and is suitable for a small company or for a test before large-scale implementation.

Available number of users to work with the free tool:

  • 2 users.

Functionality limits of the free version:

  • only 1 call source;

  • it is impossible to disable the automatically creation of a lead / contact for incoming and outgoing calls;

  • call recording files are uploaded to CRM without the ability to attach records by links;

  • only basic customizations of phone numbers are available.

To remove the limits, switch to full Itgrix mode. To achieve this goal, you need to purchase a licence for the module by contacting Itgrix specialists.

Where to find the Itgrix integration module

Free Asterisk-connector Itgrix

Go to the "Applications" section and enter "Itgrix" in the search bar.

🚀How to start using Itgrix?

Follow the simple instructions to install the module and perform basic integration configuration.

Before starting the installation please check your source data for compliance with the minimum system requirements.

Itgrix module is installed in 3 stages given below:

  1. Installing the Itgrix app inside your Bitrix24 portal;

  2. Installing the module on the server where your Asterisk-telephony is located;

  3. Configuring integration using the app interface.

You should follow our step-by-step instruction for quick and correct self configuration of the Itgrix module

After completing the configuration, we recommend that you test the integration using test cases.

The software developer

Developer of the Asterisk-integration module Itgrix – «Itgro» company.

Since 2010 we develop various web projects (sites based on 1C-Bitrix, complex web services, mobile applications, etc.), and since 2015 we implement and modify Bitrix24, install and configure Asterisk, integrate Bitrix24 corporate portals with 1C, Asterisk-telephony and other systems to optimize business operations and provide customer convenience.

Achievements

Web development company «Itgro» is a Bitrix24 gold partner, awarded with certificates of the BitrixAwards (in 2019) for the 5th place in the category "The best Apps24 author", as well as for the 1st place in the category "Sales Leader" of the cloud version of Bitrix24 in the Ural region of Russia.

Official website of our connector: https://itgrix.com/

Itgrix in figures

10

5

95%

years of software development experience

place in the category "The best Apps24 author"

customer satisfaction index

3rd

16

2

generation of the app

countries that already use our connector

languages of the connector and technical support

The geography of our clients

We work with clients all over the world. Our integration module is already used in 21 countries all over the world.

Last updated