Changelog Itgrix_bx

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Changelog Itgrix_bx
Versions
Version (new features)
Type
Latest release (patch)
3.10.*
Future
​
​3.9.*
Latest
​3.9.3 - 11.08.2022
​3.8.*
Supported
​3.8.4 - 11.08.2022
​3.7.*
Supported
​3.7.3 - 11.08.2022
Versions are denoted with three numbers X.Y.Z:
X - major version, big changes that may break compatibility
Y - minor version, new features and improvements
Z - patch, bug fixes
Last 3 minor versions are being updated with patches. Latest minor version contains newest features and all applicable bug fixes. Supported versions are only getting compatible bug fixes.
To update to version X.Y.Z: /opt/itgrix_bx/update.sh --version=X.Y.Z
Changelog
Versions are sorted by release date.
3.9.3
11.08.2022
Admin panel:
Removed option to authenticate archived application
Updated license purchase page
Fixed errors when updating through admin panel
Fixed:
Fixed AMI authentication error in settings master (observed since 3.9.0)
3.8.4
11.08.2022
Admin panel:
Removed option to authenticate archived application
Fixed:
Fixed a problem when changing autoreplacement settings (observed since v3.7.0)
Fixed closing user-created activities (now only activities created from actual calls are closed)
Customizer:
Autodistribution customization now processes trunk and the rest of request data
3.7.3
11.08.2022
Admin panel:
Removed option to authenticate archived application
Fixed:
Fixed a problem when changing autoreplacement settings (observed since v3.7.0)
3.9.2
08.08.2022
Fixed:
Fixed a problem when changing autoreplacement settings (observed since v3.7.0)
Fixed closing user-created activities (now only activities created from actual calls are closed)
Customizer:
Autodistribution customization now processes trunk and the rest of request data
Fixed errors while setting time zone in customizer
3.9.1
01.07.2022
Admin panel:
Fixed uneditable input fields
Fixed listing of available updates
Updated help tips for autoreplacement
3.8.3
01.07.2022
Admin panel:
Added confirmation on successful reset of user cache
Fixed listing of available updates
Updated help tips for autoreplacement
Fixed:
Entity search on autodistribution now excludes closed leads
Connection error while reaching Bitrix authorization server now causes a restart instead of a stop
Fixed rare crash during multiple simultaneous C2C calls
Customizer:
Added autoreplacement and phone number customization to autodistribution
3.7.2
01.07.2022
Admin panel:
Обновлены тексты справки по автозамене
Fixed listing of available updates
Updated help tips for autoreplacement
Fixed:
Connection error while reaching Bitrix authorization server now causes a restart instead of a stop
Fixed rare crash during multiple simultaneous C2C calls
Customizer:
Added autoreplacement and phone number customization to autodistribution
3.9.0
23.06.2022
Admin panel:
Added button for restarting services
Non-optional customizations are listed together with optional ones
Updated help tips for customizations and autoreplacement
Added confirmation on successful reset of user cache
Fixed C2C address saving issue
Fixed escaping in csv files
Removed outdated cache timeout setting
Design improvements
Fixed:
Fixed hanging when trying incorrect AMI password
Connection error while reaching Bitrix authorization server now causes a restart instead of a stop
Fixed rare start/stop issues
Improved logging when connecting to database
Entity search on autodistribution now excludes closed leads
Fixed rare crash during multiple simultaneous C2C calls
Fixed slowing down when using license key
Added new data to report for tech support: system log, PHP and MySQL info, sudo, timezone settings, user info
Improved error handling when building report for tech support
Fixed access conflicts to shared resources when building report for tech support
Customizer:
Settings are moved to a json file
Added request timeout setting
Entity customization receives more data: call, entity data, registration
Fixed dataset that autodistribution customization receives when working day is stopped
Optional customizations don't run in free mode
Added autoreplacement and phone number customization to autodistribution
Added exception handling
3.9.0 is a "special" version, so update needs to be done using the script with root access rather then through admin panel.
Starting from version 3.9.0, optional customization will only run with paid license:
process_registration_params.php
process_final_params.php
customize_entity.php
customize_activity.php
process_task_creation_params.php
customize_autodistribution.php
3.8.2
14.04.2022
Fixed:
Fixed problem with saving settings (observed since v3.8.0)
3.8.1
06.04.2022
Fixed:
Fixed a rare error of CEL event processing while reading C2C call data (observed since v3.5.0)
Fixed incorrect type of C2C call when internal number changes upon answer (observed since v3.6.2)
Fixed logging when creating tasks with default title
3.7.1
06.04.2022
Admin panel:
Fixed a visual bug of the authentication button
Fixed:
Fixed a problem that was preventing state.json from being updated while processing of some CEL events was delayed (observed since v3.3.4)
Fixed a rare error of CEL event processing while reading C2C call data (observed since v3.5.0)
Fixed incorrect type of C2C call when internal number changes upon answer (observed since v3.6.2)
Fixed autocompletion of tasks that have trunk in their title (observed since v3.6.2)
Fixed error when reading settings of Apix TCP port (observed since v3.7.0)
Fixed a rare error of checking connection to Bitrix24 authentication server (observed since v3.7.0)
Fixed logging when creating tasks with default title
Improved logging when connecting to C2C-server
Customizer:
Added parameter is_ivr to customization need_registration
3.6.3
06.04.2022
Admin panel:
Updated help tips for task creation settings
Fixed:
Fixed a problem that was preventing state.json from being updated while processing of some CEL events was delayed (observed since v3.3.4)
Fixed a rare error of CEL event processing while reading C2C call data (observed since v3.5.0)
Fixed incorrect type of C2C call when internal number changes upon answer (observed since v3.6.2)
Fixed autocompletion of tasks that have trunk in their title (observed since v3.6.2)
Fixed "user" permissions check
Customizer:
Added parameter is_ivr to customization need_registration
C2C parameters are passed to the Originate customization
3.8.0
29.03.2022
New:
Updated how users are handled: all users are now cached once an hour and never fetched one-by-one
Added customization for autodistribution customize_autodistribution
Admin panel:
Updated UI logic when navigating master pages
Authentication code input field appears if the code wasn't received during first 10 seconds
In browsers with language that is not supported by admin panel, English will be used by default
Fixed:
Fixed a problem that was preventing state.json from being updated while processing of some CEL events was delayed (observed since v3.3.4)
Fixed processing calls with attended transfers when channels in CEL are not marked as local
Call recording now can be searched without phone numbers, using only ID
Fixed autocompletion of tasks that have trunk in their title (observed since v3.6.2)
Fixed creation of tasks with default title (observed since v3.7.0)
Added new call statuses
Improved logging when choosing responsible users for missed calls
Customizer:
Added parameter is_ivr to customization need_registration
Added call registration data to process_final_params customization
3.7.0
22.02.2022
New:
Added autoreplacement for phone numbers​
Switched to the new C2C-server "Apix v2"; old C2C-servers will not be used anymore
Added option to create tasks for unsuccessful outgoing calls
Admin panel:
Added Itgrix version and CRM portal in the bottom left corner on all pages
Default language is now based on browser language
Status checks on main page are done independently where applicable and status of checks that weren't done because of prerequisite tasks taking too long to complete are shown as Skipped
Added extra field aliad to DB settings
Added recordings address to settings master
Updated layout
Added/fixed status descriptions
Added field fot Supervisor service port
Updated hint texts
Fixed:
Fixed authentication server accessibility check (observed in v3.6.2 and earlier since the moment oauth.bitrix.info prohibited ping requests)
Fixed "user" permissions check (will appear in v3.6.2 and earlier after installing new version of application on portal)
Data from /status API request are periodically logged for diagnostics
Improved logging of C2C-server request errors
Customizer:
C2C parameters are passed to the Originate customization
Fixed time zone error
Old C2C-server located at c2c.bx24asterisk.ru will not be used anymore, starting from version 3.7.0.
Make sure that the server where Itgrix integration mudule is installed allows access to the new C2C-server at apix.itgrix.ru.
3.7.0 is a "special" version, so update needs to be done using the script with root access rather then through admin panel.
3.6.2
11.02.2022
Fixed:
Errors of API requests to licensing server on automatic license checks only cause license downgrade if the problem persists for 3 hours
Fixed registering unsuccessful C2C calls
Fixed CRM authentication error when all C2C-server options are disabled (observed since v3.6.0)
Fixed /status API node crash when portal is not set (observed since v3.6.0)
Variable #TRUNK# is added to task name patterns
Improved logging during launch
Improved logging while reading Asterisk configuration files
Improved logging when using /pbx/read_call API node
3.5.7
11.02.2022
Fixed:
Fixed registering unsuccessful C2C calls
If the callee number was not found (hangupcause 1 or 20) but the call was answered, then it's considered successful
Variable #TRUNK# is added to task name patterns
Improved logging when using /pbx/read_call API node
3.4.9
11.02.2022
Fixed:
Fixed registering unsuccessful C2C calls
3.6.1
14.12.2021
Admin panel:
Documentation links open in new tab
Fixed:
Fixed reconnecting to C2C-server on network problems
Fixed saving empty arrays to configuration file
Fixed repeated processing of recent calls on frequent restarts
Customizer:
Added duplicate path elements removal to recording path customization
3.4.8
06.12.2021
Fixed:
Fixed saving state.json when CEL events processing is delayed (observed since v3.5.1)
Fixed handling CallBack data structure when using Apix
Fixed default task name for outgoing calls
3.5.6
06.12.2021
Fixed:
Fixed saving state.json when CEL events processing is delayed (observed since v3.5.1)
Fixed hanging when switching to a non-existant portal
3.6.0
29.11.2021
New:
Added option for offline licensing using license key (only for x64 version with root privileges)
CRM authentication now does not require manually copying authentication code
Added FMC numbers recognition using a file with Wildcards and numbers from CRM user profiles
Added API node /status for authomated status monitoring
API node for manual CEL upload /pbx/read_cel now supports .csv data
API node /pbx/read_call returns processing logs
Reconnecting to AMI is now done without restarting application
Added flag --cleanlist for selective cleaning: h - Bitrix24 handlers, l - external lines, s - state.json
Admin panel:
Added option to download MySQL tables as .csv files
Added option to update with only patches or with all new functions
Admin panel suggests to update through terminal if the next version is "special" and can't be installed from admin panel
Fixed hanging after unsuccessfully addressing supervisor service
Fixed "Buy" buttons being blocked on license purchase page
Fixed a bug with switching admin panel state when switching portal
Fixed hanging when switching to a non-existant portal
Added supervisor service status in place of OS status
Added texts for new statuses
Updated application names
Small interface fixes
Fixed:
Fixed connecting to C2C-server multiple times
Fixed error with attaching yesterday's log to tech support report
Fixed saving state.json when CEL events processing is delayed (observed since v3.5.1)
Fixed checking servers availability status when use of raw socket is prohibited
Added more output to update logs
Made attaching call recordings faster
Made loading user list faster
Fixed checking logrotate during installation
Fixed handling /read_cel request with empty request body (problem was observed since v3.5.1)
Fixed default task name for outgoing calls
Fixed errors with checking numbers in config file (problem was observed since v3.1.4)
Fixed clearing config file errors (problem was observed since v3.1.4)
Removed outdated flag hostory-date, its function is replaced by API node /pbx/read_call
3.6.0 is a "special" version, so update needs to be done using the script with root access rather then through admin panel.
3.5.5
11.11.2021
Fixed:
Fixed handling CallBack data structure when using Apix
3.5.4
10.11.2021
Admin panel:
Application names on CRM authentication page are updated
Fixed:
Fixed auto-saving token during work
Fixed MySQL aliases when run with the flag -T
Fixed a bug with reading arrays in module API requests
C2C calls are now sent to Asterisk even if number's channel is currently busy (such calls were cancelled since 3.3.3)
Fixed a possible crash when saving state.json (could happen since 3.5.1)
Increased timeout for processing CEL events
Fixed order of reading fields in CallBack request when using Apix
Fixed displaying error when requesting a conversation recording that doesn't exist
Fixed attempting to remove previous installation when it doesn't exist
API /pbx/read_call now returns logs for processed calls
Customizer:
Originate customization now allows to all fields that are not included in application config
3.4.7
09.11.2021
Admin panel:
Application names on CRM authentication page are updated
Fixed:
Fixed auto-saving token during work
Fixed MySQL aliases when run with the flag -T
Fixed a bug with reading arrays in module API requests
C2C calls are now sent to Asterisk even if number's channel is currently busy (such calls were cancelled since 3.3.3)
Fixed a possible crash when saving state.json (could happen since 3.5.1)
Increased timeout for processing CEL events
Fixed order of reading fields in CallBack request when using Apix
Customizer:
Originate customization now allows to all fields that are not included in application config
3.4.6
19.10.2021
Admin panel:
Fixed repeated login requests in admin panel
Logo in the top left corner is a link to the status page
Fixed data processing during initial setup
Small fixes for layout, texts and documentation links
Fixed:
Fixed handling empty and incorrect MySQL responses
Fixed error when registering external line if an empty trunk is present
Fixed CDR check bug for large tables
Option for checking working day status will only show up in versions that support this function
Fixed state.json not saving
Fixed a bug when checking DB settings after a previous successful check (present since 3.4.0)
When a call is answered, missing callee number can be updated even if it's an internal number and it will be checked for whether it's internal
Fixed a bug when changing a non-standard C2C-server address back to default
Fixed attaching yesterday's log to tech support report
Fixed displaying error when requesting a conversation recording that doesn't exist
Customizer:
Client's number customization is applied when creating and closing tasks
Added functions for updating contact, running business process, building module URL and recordings URLs
Customizer uses local time for log entries (was using UTC since 3.4.0)
Fixed exceeding CRM API rate limit by customizer (could happen since 3.4.0)
3.5.3
14.10.2021
Admin panel:
Small interface fixes
Fixed:
Added --cleanlist flag which defines what is cleaned by the flag --clean
When restarting after changing CRM settings, only handlers are deleted and external lines are kept
Callee number is checked for whether it is an internal number when it is updated upon answering call
Fixed state.json not saving
If there is a non-standard C2C server address in the config file, it will be used not only for connecting but also for registering handlers
Unanswered but "successful" calls (IVR) are registered as unanswered
Calls with status "Bearer capability not presently available" are now handled correctly
Fixed exceeding CRM API rate limit by customizer (could happen since 3.4.0)
Customizer uses local time for log entries (was using UTC since 3.4.0)
Fixed API authentication hanging after a large amount of authenticated API requests (about one thousend) (observed since v3.5.0)
3.5.2
16.09.2021
Fixed:
If a call had no callee number when it started, callee number will be read when call is answered, even for internal numbers
More data added to reports for tech support
3.5.1
13.09.2021
New:
Extended support for call statuses in Bitrix24: in addition to Success and Unanswered, we now support statuses Busy, Declined, Temporarily unavailable, Not found and Unknown error
Added option to send call notifications to Bitrix24 chat (before they were always sent and now it's possible to disable them in admin panel)
Admin panel:
License switches without refreshing page when it updates via button in admin panel or when statuses are requested on main page
Application type in admin panel switches correctly without refreshing page when a new token is received
Moving to token page without reloading admin panel
When the application is updated on server, admin panel reloads
Added links to applications in Bitrix24 to the token page
Fixed loading changes in statuses on the initial setup results page
Fixed headers in the initial setup results page
Fixed:
Fixed incomplete stop when the authorized user is not administrator on the portal
Management of external lines is synchronized with the management of trunks: creation/deletion of a trunk causes same action to the corresponding external line
Fixed error when saving DB port during initial setup
Fixed a bug when checking DB settings after a previous successful check (present since 3.4.0)
Fixed rare problems preventing state.json from saving
Fixed a bug causing a call picked up with *8 to register for wrong number
Customizer:
Added function to start a business process
Added functions for working with call recordings
Client's number customization is applied when creating and closing tasks
System requirements update: CEL field "extra" is now required
The extra field is now required in the CEL table in Asterisk database. If it is missing or empty, the application will still run and work but:
1.detailed call statuses will not be used (only Success and Unanswered);
2.PICKUP events will not be processed correctly (dialing *8).
3.5.1 is a "special" version, so update needs to be done using the script with root access rather then through admin panel.
3.5.0.2
16.08.2021
Admin panel:
Fixed bug in master when testing connection to Asterisk (AMI) as an existing user (present since v3.4.0, appears as an Error status)
3.5.0.1
11.08.2021
Admin panel:
Fixed error when saving settings in some cases
Small interface fixes
3.5.0
06.08.2021
New:
Updates can now be installed using a button in admin panel. A new service itgrix_bx_supervisor is added to provide this function. In some cases, for example when itgrix_bx_supervisor is being updated, the old updating method will still need to be used
Admin panel:
Added link to telephony users list
Logo in the top left corner is a link to the status page
Partial fix for the multiple authentication request problem
By default, logs will be shown starting from latest records
Option for checking working day status will only show up in versions that support this function
Small interface fixes
Fixed:
Updated install, uninstall, service and backup scripts
Backup contents extended
Fixed error when registering external line if an empty trunk is present
Fixed handling incorrect MySQL tables
Requests with failed authentication are now logged
Fixed CDR check bug for large tables
Fixed MySQL page crashing on empty output
3.4.5
15.07.2021
Admin panel:
Fixed recording uploading bug (present since v3.4.3, appears as empty requests)
3.4.4
12.07.2021
Admin panel:
Improved formatting of statuses on main page
Fixed:
Fixed error causing timeouts of some requests to be ignored
Fixed error with stopping server when changing settings
read_call request is using local time instead of UTC, removed limit of 100 CEL records per call
Fixed error causing repeated processing of calls after restarting (present since v3.4.2)
Fixed error when registering calls with creation of a new company
Generation of bug reports is now time limited
Fixed registering followme calls with redirect to mabile phone
3.4.3
07.07.2021
New:
Added customizer functions for updating leads and creating deals
Admin panel:
Small interface fixes
Fixed:
Fixed CRM requests format
Optimized uploading call recordings to CRM
Fixed registering of calls that are unanswered on IVR (not registering since v3.4.0)
Optimized working day status check
Out of date option for C2C server address is removed from configuration file
3.4.2
16.06.2021
New:
Added lead creation function to customizer
Admin panel:
Clearer, more informative way of displaying statuses
CRM authentication result is now displayed in same way as statuses, possible errors are better described and include likely solutions
Fixed module logs page layout
Added check if CEL is falling behind of module
Fixed:
Fixed profile check failed: Not connected during CRM authentication (observed since v3.4.0)
Removed parsing of internal number from CEL field channame when cid_num is empty, due to problems when switching trunks (was added in v3.3.1)
Added conversation data in call registration customization
3.4.1
08.06.2021
Admin panel:
Fixed interface errors on logs page
Added missing texts in English
Fixed:
Fixed bug during recording search without a number
Fixed bug in reading customizer settings (in 3.4.0, customizations were not enabling correctly)
3.4.0
31.05.2021
New:
Performance boost up to 10x achieved with simultaneous processing of multiple calls and grouping Bitrix24 requests
Added distinct responsible users for each trunk
Added option to check user's working day status before distributing incoming call
Added task creation parameters
Customizer is rewritten and now supports requests to CRM, improved logging and error handling (consult with tech support for instructions on how to switch to the new customizer)
Maximum length of internal numbers is now configurable
Lead/contact data are now available in process_final_params.php customization
API request /pbx/read_call now supports loading calls based on dates
Admin panel:
Optimized work with user choice fields
Statuses on main page are checked faster and have timeout
Fixed a bug with displaying prices for new clients on a Purchase License page
Small interface fixes
Fixed:
Fixed numerous potential bugs
Fixed hanging if error occurs during a restart
Fixed error during creation of a task without a lead/contact
Fixed customizer bugs
Fixed outdated fields in customizations
Improved logging
3.3.5
29.04.2021
Admin panel:
Fixed hover tip windows crossing page boundaries
Fixed displaying customization options when customizer is disabled
Fixed layout of logs and MySQL pages
Small interface fixes
Fixed:
Marketplace subscription license now works with a separate app
Subsctiption license is not time-limited
3.3.4
16.04.2021
Admin panel:
Small interface fixes
Fixed:
Fixed database access issue when gathering a report for tech support
Fixed entity search issue while redirecting calls to responsible users (observed since 3.3.3)
Fixed call recording upload bug (observed since 3.3.3)
3.3.3
09.04.2021
Admin panel:
Added "Purchase license" page that is visible when current license is about to expire
Added option for manual control of Bitrix24 event handlers list
Fixed loading .svg files
Fixed saving settings during initial set-up (wasn't saving since 3.3.1)
Small interface fixes
Fixed:
Improved logs completeness forinfo log-level
New dynamic update management system (if your version is below 3.3.2.1 then you will need to run updating twice to switch to the new system)
Requests are grouped for future performance improvement
Fixed authentication bug for box versions with API requests redirection
Updated free version limitations:
call recordings are always stored in CRM
external lines (Sales Intelligence) are disabled
lead source is always "Call"
black/white list filtering is disabled
initial responsible user is always the one who's talking
unanswered call responsible user is always the entity's responsible user
Flags -T and -sql exit correctly after finishing
Event handlers are automatically removed from CRM by a list of known hosts and then correct handlers are registered on application launch
When putting call on hold (park), parking slot number is not vocalized
Returning call from holding (unpark) now supports auto answer and all other Originate parameters
Originate returns "number is busy" error if the number is now talking or calling
Originate runs asynchronously by default, preventing delays with frequent calls
Fixen AMI error handling when using Apix (observed since 3.3.1)
3.3.2.1
24.03.2021
Fixed:
Processing calls without to number as incoming calls disrupted registration of outgoing calls with transfers and Originated calls. This change has been reverted
3.3.2
24.03.2021
Admin panel:
Small layout fixes
Fixed:
Fixed hanging after losing connection with Asterisk AMI
Fixed Asterisk version check
Calls that have from and trunk phone numbers but are missing to number will now be processed as incoming calls
Fixed handling files when using admin panel
3.3.1
19.03.2021
Admin panel:
Bug-fixes in setup wizard interface
Bug-fixes of drop-down user lists
During CRM authentication in setup wizard, portal URL is saved automatically
Fixed inability to save settings after CRM authentication
Fixed:
If CEL event CHAN_START is missing a cid_num filed, then user's internal number will be taken from thechanname field
Hangup function now works not only during conversation but also while waiting for answer
AMI error messages are now displayed and logged
Network errors during license checks will cause retrying request
CRM connectivity errors will cause retrying requests
Call recording path customization now has a separate fixed timeout of 10 seconds that cannot be changed
Updated Apix connection settings
3.3.0
20.02.2021
New:
Option to complete open activities and tasks automatically after an answered call
Admin panel:
Fixed saving default user and allowed users
Fixed saving settings after authenticating in a portal (observed in 3.2.3)
Fixed delayed license switching after authenticating in a portal
Fixed:
Fixed hanging after AMI connection errors
Fixed how Black/White filter list treats missed calls
Small fixes in admin panel
3.2.3
12.02.2021
Admin panel:
Pinned buttons on master results page
New method for checking application installation