29.11.2021

• Added option for offline licensing using license key (only for x64 version with root privileges)
• CRM authentication now does not require manually copying authentication code
• Added FMC numbers recognition using a file with Wildcards and numbers from CRM user profiles
• Added API node /status for authomated status monitoring
• API node for manual CEL upload /pbx/read_cel now supports .csv data
• API node /pbx/read_call returns processing logs
• Reconnecting to AMI is now done without restarting application
• Added flag --cleanlist for selective cleaning: h - Bitrix24 handlers, l - external lines, s - state.json

• Added option to download MySQL tables as .csv files
• Added option to update with only patches or with all new functions
• Admin panel suggests to update through terminal if the next version is "special" and can't be installed from admin panel
• Fixed hanging after unsuccessfully addressing supervisor service
• Fixed "Buy" buttons being blocked on license purchase page
• Fixed a bug with switching admin panel state when switching portal
• Fixed hanging when switching to a non-existant portal
• Added supervisor service status in place of OS status
• Added texts for new statuses
• Updated application names
• Small interface fixes

• Fixed connecting to C2C-server multiple times
• Fixed error with attaching yesterday's log to tech support report
• Fixed saving state.json when CEL events processing is delayed (observed since v3.5.1)
• Fixed checking servers availability status when use of raw socket is prohibited
• Added more output to update logs
• Made attaching call recordings faster
• Made loading user list faster
• Fixed checking logrotate during installation
• Fixed handling /read_cel request with empty request body (problem was observed since v3.5.1)
• Fixed default task name for outgoing calls
• Fixed errors with checking numbers in config file (problem was observed since v3.1.4)
• Fixed clearing config file errors (problem was observed since v3.1.4)
• Removed outdated flag hostory-date, its function is replaced by API node /pbx/read_call

11.11.2021

• Fixed handling CallBack data structure when using Apix

10.11.2021

• Application names on CRM authentication page are updated

• Fixed auto-saving token during work
• Fixed MySQL aliases when run with the flag -T
• Fixed a bug with reading arrays in module API requests
• C2C calls are now sent to Asterisk even if number's channel is currently busy (such calls were cancelled since 3.3.3)
• Fixed a possible crash when saving state.json (could happen since 3.5.1)
• Increased timeout for processing CEL events
• Fixed order of reading fields in CallBack request when using Apix
• Fixed displaying error when requesting a conversation recording that doesn't exist
• Fixed attempting to remove previous installation when it doesn't exist
• API /pbx/read_call now returns logs for processed calls

• Originate customization now allows to all fields that are not included in application config

09.11.2021

• Application names on CRM authentication page are updated

• Fixed auto-saving token during work
• Fixed MySQL aliases when run with the flag -T
• Fixed a bug with reading arrays in module API requests
• C2C calls are now sent to Asterisk even if number's channel is currently busy (such calls were cancelled since 3.3.3)
• Fixed a possible crash when saving state.json (could happen since 3.5.1)
• Increased timeout for processing CEL events
• Fixed order of reading fields in CallBack request when using Apix

• Originate customization now allows to all fields that are not included in application config

19.10.2021

• Fixed repeated login requests in admin panel
• Logo in the top left corner is a link to the status page
• Fixed data processing during initial setup
• Small fixes for layout, texts and documentation links

• Fixed handling empty and incorrect MySQL responses
• Fixed error when registering external line if an empty trunk is present
• Fixed CDR check bug for large tables
• Option for checking working day status will only show up in versions that support this function
• Fixed state.json not saving
• Fixed a bug when checking DB settings after a previous successful check (present since 3.4.0)
• When a call is answered, missing callee number can be updated even if it's an internal number and it will be checked for whether it's internal
• Fixed a bug when changing a non-standard C2C-server address back to default
• Fixed attaching yesterday's log to tech support report
• Fixed displaying error when requesting a conversation recording that doesn't exist

• Client's number customization is applied when creating and closing tasks
• Added functions for updating contact, running business process, building module URL and recordings URLs
• Customizer uses local time for log entries (was using UTC since 3.4.0)
• Fixed exceeding CRM API rate limit by customizer (could happen since 3.4.0)

14.10.2021

• Small interface fixes

• Added --cleanlist flag which defines what is cleaned by the flag --clean
• When restarting after changing CRM settings, only handlers are deleted and external lines are kept
• Callee number is checked for whether it is an internal number when it is updated upon answering call
• Fixed state.json not saving
• If there is a non-standard C2C server address in the config file, it will be used not only for connecting but also for registering handlers
• Unanswered but "successful" calls (IVR) are registered as unanswered
• Calls with status "Bearer capability not presently available" are now handled correctly
• Fixed exceeding CRM API rate limit by customizer (could happen since 3.4.0)
• Customizer uses local time for log entries (was using UTC since 3.4.0)
• Fixed API authentication hanging after a large amount of authenticated API requests (about one thousend) (observed since v3.5.0)

16.09.2021

• If a call had no callee number when it started, callee number will be read when call is answered, even for internal numbers
• More data added to reports for tech support

13.09.2021

• Extended support for call statuses in Bitrix24: in addition to Success and Unanswered, we now support statuses Busy, Declined, Temporarily unavailable, Not found and Unknown error
• Added option to send call notifications to Bitrix24 chat (before they were always sent and now it's possible to disable them in admin panel)

• License switches without refreshing page when it updates via button in admin panel or when statuses are requested on main page
• Application type in admin panel switches correctly without refreshing page when a new token is received
• Moving to token page without reloading admin panel
• When the application is updated on server, admin panel reloads
• Added links to applications in Bitrix24 to the token page
• Fixed loading changes in statuses on the initial setup results page
• Fixed headers in the initial setup results page

• Fixed incomplete stop when the authorized user is not administrator on the portal
• Management of external lines is synchronized with the management of trunks: creation/deletion of a trunk causes same action to the corresponding external line
• Fixed error when saving DB port during initial setup
• Fixed a bug when checking DB settings after a previous successful check (present since 3.4.0)
• Fixed rare problems preventing state.json from saving
• Fixed a bug causing a call picked up with *8 to register for wrong number

• Added function to start a business process
• Added functions for working with call recordings
• Client's number customization is applied when creating and closing tasks

16.08.2021

• Fixed bug in master when testing connection to Asterisk (AMI) as an existing user (present since v3.4.0, appears as an Error status)

11.08.2021

• Fixed error when saving settings in some cases
• Small interface fixes

06.08.2021

• Updates can now be installed using a button in admin panel. A new service itgrix_bx_supervisor is added to provide this function. In some cases, for example when itgrix_bx_supervisor is being updated, the old updating method will still need to be used

• Added link to telephony users list
• Logo in the top left corner is a link to the status page
• Partial fix for the multiple authentication request problem
• By default, logs will be shown starting from latest records
• Option for checking working day status will only show up in versions that support this function
• Small interface fixes

• Updated install, uninstall, service and backup scripts
• Backup contents extended
• Fixed error when registering external line if an empty trunk is present
• Fixed handling incorrect MySQL tables
• Requests with failed authentication are now logged
• Fixed CDR check bug for large tables
• Fixed MySQL page crashing on empty output

15.07.2021

• Fixed recording uploading bug (present since v3.4.3, appears as empty requests)

12.07.2021

• Improved formatting of statuses on main page

• Fixed error causing timeouts of some requests to be ignored
• Fixed error with stopping server when changing settings
• read_call request is using local time instead of UTC, removed limit of 100 CEL records per call
• Fixed error causing repeated processing of calls after restarting (present since v3.4.2)
• Fixed error when registering calls with creation of a new company
• Generation of bug reports is now time limited
• Fixed registering followme calls with redirect to mabile phone

07.07.2021

• Added customizer functions for updating leads and creating deals

• Small interface fixes

• Fixed CRM requests format
• Optimized uploading call recordings to CRM
• Fixed registering of calls that are unanswered on IVR (not registering since v3.4.0)
• Optimized working day status check
• Out of date option for C2C server address is removed from configuration file

16.06.2021

• Added lead creation function to customizer

• Clearer, more informative way of displaying statuses
• CRM authentication result is now displayed in same way as statuses, possible errors are better described and include likely solutions
• Fixed module logs page layout
• Added check if CEL is falling behind of module

• Fixed profile check failed: Not connected during CRM authentication (observed since v3.4.0)
• Removed parsing of internal number from CEL field channame when cid_num is empty, due to problems when switching trunks (was added in v3.3.1)
• Added conversation data in call registration customization

08.06.2021

• Fixed interface errors on logs page
• Added missing texts in English

• Fixed bug during recording search without a number
• Fixed bug in reading customizer settings (in 3.4.0, customizations were not enabling correctly)

31.05.2021

• Performance boost up to 10x achieved with simultaneous processing of multiple calls and grouping Bitrix24 requests
• Added distinct responsible users for each trunk
• Added option to check user's working day status before distributing incoming call
• Added task creation parameters
• Customizer is rewritten and now supports requests to CRM, improved logging and error handling (consult with tech support for instructions on how to switch to the new customizer)
• Maximum length of internal numbers is now configurable
• Lead/contact data are now available in process_final_params.php customization
• API request /pbx/read_call now supports loading calls based on dates

• Optimized work with user choice fields
• Statuses on main page are checked faster and have timeout
• Fixed a bug with displaying prices for new clients on a Purchase License page
• Small interface fixes

• Fixed numerous potential bugs
• Fixed hanging if error occurs during a restart
• Fixed error during creation of a task without a lead/contact
• Fixed customizer bugs
• Fixed outdated fields in customizations
• Improved logging

29.04.2021

• Fixed hover tip windows crossing page boundaries
• Fixed displaying customization options when customizer is disabled
• Fixed layout of logs and MySQL pages
• Small interface fixes

• Marketplace subscription license now works with a separate app
• Subsctiption license is not time-limited

16.04.2021

• Small interface fixes

• Fixed database access issue when gathering a report for tech support
• Fixed entity search issue while redirecting calls to responsible users (observed since 3.3.3)
• Fixed call recording upload bug (observed since 3.3.3)

09.04.2021

• Added "Purchase license" page that is visible when current license is about to expire
• Added option for manual control of Bitrix24 event handlers list
• Fixed loading .svg files
• Fixed saving settings during initial set-up (wasn't saving since 3.3.1)
• Small interface fixes

• Improved logs completeness forinfo log-level
• New dynamic update management system (if your version is below 3.3.2.1 then you will need to run updating twice to switch to the new system)
• Requests are grouped for future performance improvement
• Fixed authentication bug for box versions with API requests redirection
• Updated free version limitations:

  • call recordings are always stored in CRM
  • external lines (Sales Intelligence) are disabled
  • lead source is always "Call"
  • black/white list filtering is disabled
  • initial responsible user is always the one who's talking
  • unanswered call responsible user is always the entity's responsible user
• Flags -T and -sql exit correctly after finishing
• Event handlers are automatically removed from CRM by a list of known hosts and then correct handlers are registered on application launch
• When putting call on hold (park), parking slot number is not vocalized
• Returning call from holding (unpark) now supports auto answer and all other Originate parameters
• Originate returns "number is busy" error if the number is now talking or calling
• Originate runs asynchronously by default, preventing delays with frequent calls
• Fixen AMI error handling when using Apix (observed since 3.3.1)

24.03.2021

• Processing calls without to number as incoming calls disrupted registration of outgoing calls with transfers and Originated calls. This change has been reverted

24.03.2021

• Small layout fixes

• Fixed hanging after losing connection with Asterisk AMI
• Fixed Asterisk version check
• Calls that have from and trunk phone numbers but are missing to number will now be processed as incoming calls
• Fixed handling files when using admin panel

19.03.2021

• Bug-fixes in setup wizard interface
• Bug-fixes of drop-down user lists
• During CRM authentication in setup wizard, portal URL is saved automatically
• Fixed inability to save settings after CRM authentication

• If CEL event CHAN_START is missing a cid_num filed, then user's internal number will be taken from thechanname field
• Hangup function now works not only during conversation but also while waiting for answer
• AMI error messages are now displayed and logged
• Network errors during license checks will cause retrying request
• CRM connectivity errors will cause retrying requests
• Call recording path customization now has a separate fixed timeout of 10 seconds that cannot be changed
• Updated Apix connection settings

20.02.2021

• Option to complete open activities and tasks automatically after an answered call

• Fixed saving default user and allowed users
• Fixed saving settings after authenticating in a portal (observed in 3.2.3)
• Fixed delayed license switching after authenticating in a portal

• Fixed hanging after AMI connection errors
• Fixed how Black/White filter list treats missed calls
• Small fixes in admin panel

12.02.2021

• Pinned buttons on master results page
• New method for checking application installation

• Fixed hanging when trying to re-authenticate in CRM after an error
• Updated default settings
• Updated customization for Originate
• Fixed log formatting
• Added timeout when connecting to Asterisk AMI
• Fixed Asterisk version check

04.02.2021

• Fixed Call Card being displayed incorrectly when the initial responsible is set to the default user
• Fixed user search in C2C with disabled caching
• Fixed logging for registering a conversation
• Bug reports for tech support can be downloaded even if module fails to save the file
• Small fixes in admin panel

02.02.2021

• SQL-requests are now limited to non modifying only

• Fixed http headers bug that was interfering with work of the Call Card
• Fixed a rare crash caused by user actions in admin panel
• Processing of C2C now utilizes users cache
• Improved error logging for customizations

28.01.2021

• Added choice of initial responsible for new entities. Either a user who received the call or the default responsible user

• For transferred calls, duration is now calculated from the first answer event to the end of call, instead of using duration of the last conversation
• Fixed processing of transfers in outgoing calls
• During transferred calls, newly created entities change responsible user upon start of a new conversation

• Status page now shows CRM authentication server and C2C server statuses
• Added tail option on module logs page
• Allowed disabling CRM user cache
• Updated error messages
• Small fixes and improvements

• Prevented repeated processing of recent calls when module restarts
• Limited minimum timeout for customizations: 100 ms
• Removed incorrect requests crm..list
• When changing C2C settings, handlers are removed from CRM and set up again
• Restart on DB read errors and Asterisk AMI connectivity errors
• Added timeout for CRM requests
• Fixed building bug reports for additional copies of module
• Fixed call card closing when putting a call on hold
• Fixed holding for calls with transfers
• Improved logging

30.12.2020

• Fixed Apix connectivity problem

18.12.2020

• Reconnecting to Apix on errors
• Editing trunks in admin panel

16.12.2020

• Fixed crash caused by database connectivity problems during status check
• Updated value of variable in Originate for automatic answer during conversion of old configs

11.12.2020

• Status page now shows the connected portal

• Search for call recordings in CDR now works correctly with phone numbers that contain letters
• Improved error handling for CRM API requests
• Fixed authentication error NO_AUTH_FOUND that appeared on some box versions of Bitrix
• Fixed a token conversion problem while updating from version 3.0.6.1 (or older) that was causing an error token_expired during first few hours after an update
• followme call are now registered correctly with disabled internal numbers
• Removed outdated debug output

20.11.2020

• Improved logs searching when building reports for tech support
• Authentication error fix

19.11.2020

• Reports for tech support are now compressed

• Updated links for updating manual and for the changelog
• Root address now redirects to the config page

• Token updating problem
• Output formatting when using the -h flag
• Loading old calls
• Frequent licence checks

18.11.2020

• Added settings for https port and custom certificate
• Building reports for the tech support

• The English version of the master has two app versions again

• Customizer errors are now logged

13.11.2020

• Black/White list interface in the admin panel
• Recordings search in CDR now utilizes prefixes
• Added support for the follow-me feature (transfer to an employee's mobile number from their profile)
• Extended request error logging
• Licence check interval is set to 3 hours (free mode), or 24 hours (pro mode)

• Status page now shows the module state (working, restarting, stopped)
• New format for customizations list

• Callback freezing error
• Customizer settings are now handled correctly while converting the config from old format
• Fixed start with request errors
• Improvements in admin panel

09.10.2020

• New method for creation of activities, according to the updated Bitrix API
• Variable parameter in Originate (auto-answer by default)
• Added a default value for the caching time

• Added a portal switching button in the Bitrix settings page
• Date/time in logs is displayed correctly in Firefox

• Activity customization
• Stop on authentication error, instead of a looped restart
• Interface improvements

17.09.2020

• Fixed errors in admin panel
• Customization for the end of conversation now includes the conversation as input data
• Fixed updating trunks
• Added Apix-client. Now the Apix-server can be used as a c2c-server.

07.09.2020

• Making a backup of a config within the installation script
• User selector in the admin panel now shows a drop-down list of available users
• Added c2c-server support
• Added --clean flag
• Improved output of the --help flag

28.08.2020

18.08.2020

06.08.2020

• Fixed a records loading error
• Application type is now saved with the token
• Improved log readability
• Option for unanswered calls processing logic in admin panel

13.07.2020

20.07.2020

• Implemented OAuth authentication protocol (without login/password)