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  • What is Itgrix
  • Contacts
  • Our story
  • Connector installation
    • System requirements
    • Itgrix for Bitrix24 and Asterisk
      • How to perform offline authorization
      • How to obtain a license offline
      • Configuring the connector to work in a closed network
      • Call tests
    • Itgrix for Kommo and Asterisk
      • Restricted mode setting features
      • Call card
      • Call tests
  • Additional functions
    • Automatic call transfer to responsible manager
    • Setting up click-to-call features
      • Features of customization after Bitrix24 23.300.0 update
    • Autoreplacement for phone numbers
    • How to view employee call statistics in Bx24
    • FMC number recognition
    • Configuring WebRTC in Asterisk (FreePBX)
    • Itgrix AsterPhone for Bitrix24
    • Itgrix AsterPhone for Kommo
  • For admins
    • Running an additional copy of the module
    • Deploying a module backup
    • Call processing for the period
    • Examples of the structure of registered calls from CEL
    • Wrong time in created cases in Bitrix24
    • SSH access
    • Useful commands
    • Script to test the module service
    • Changing login and password to enter the admin panel
    • Module files
    • Status monitoring
    • Application update
    • In the CEL table, there is no internal employee number in the cid_num column
    • How to fix click-to-call
    • Custom SSL certificates for https requests
    • Examples of configuring WSS connections
    • Converting recordings to MP3 before sending to Bitrix24
    • How to fix call recording problems
    • Install and configure CEL
    • B24 authorization bugfix
  • Useful customizations (any CRM)
    • Audio file name customization
    • Call data (call_full) in customizations
    • Change the number / context for calling to asterisk
    • Change phone number before sending data to CRM
    • Black and white lists
  • Useful customizations itgrix_bx (Bitrix24)
  • Useful customizations itgrix_kmo (Kommo)
  • FAQ
    • How to pay
    • How to check licence status
    • Differences in connection to B24 via SIP-connector and Itgrix
    • How to turn off the display of calls in the calendar
    • How to view statistics on employee calls
    • Updating the app
    • Offline install (only for Bitrix24)
    • Offline update
    • Reliable softphones for Asterisk
    • Detail-call-statuses
  • Changelog Itgrix_bx
  • Changelog Itgrix_kommo
  • Policy of interaction with Asterisk
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On this page
  • Download update file
  • Via online interface
  • Using terminal
  • Installing the update

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  1. FAQ

Offline update

PreviousOffline install (only for Bitrix24)NextReliable softphones for Asterisk

Last updated 2 years ago

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Systems without Internet access can't update Itgrix module using /opt/itgrix_<crm>/update.sh script. Use offline update procedure instead:

  1. Download the update file onto a PC with Internet access.

  2. Transfer the downloaded update file to the server where you have the Itgrix module installed.

  3. Run the update.

Download update file

Via online interface

At you can get the module updates through the online interface.

Select appropriate options and click "Download updates". The update file will be downloaded onto your computer.

Using terminal

The update file can can be downloaded by making a request to https://bx24asterisk.ru/api/v3/get_offline_update.php with the following options:

  • crm - short name of your CRM:

    • bx for itgrix_bx (Bitrix24);

    • amo for itgrix_amo (Kommo, former amoCRM);

  • arch - short name of the processor architecture:

    • i386 for 32-bit processors based on the architecture x86 (including i586, i686 and others);

    • amd64 for 64-bit processors based on the architecture x86-64 (also known as x64, Intel 64, AMD64 and others);

  • version_from - the currently installed version, e.g. 3.5.0;

  • version_to - target version, not mandatory: if not specified, the current latest version will be used; you may need to specify it if you upgrade to a supported, but not the latest version:

The file size depends on the number of milestones needed to upgrade from version_from to version_to.

Archives with these intermediate versions will be included in the update file (but NOT all intermediate versions will be added, but only those necessary for a correct update).

Examples

Module itgrix_bx (Bitrix24) has version 3.5.0 installed on 64-bit server, need to update to current latest version. Download the update, for example, using curl:

curl -OJL "https://bx24asterisk.ru/api/v3/get_offline_update.php?crm=bx&arch=amd64&version_from=3.5.0"

If you need to get an update only to version 3.5.3, then specify the parameter

version_to=3.5.3:

curl -OJL "https://bx24asterisk.ru/api/v3/get_offline_update.php?crm=bx&arch=amd64&version_from=3.5.0&version_to=3.5.3"

Installing the update

After downloading the update file, you need to transfer it to the server where you have Itgrix module installed.

The update file is a self-extracting archive in the form of a shell script.

Example: itgrix_bx-amd64-update-v3.5.0_to_v3.5.3.sh

All you need to do to install the update is run the file as root or with sudo:

sudo bash <path>/itgrix_bx-amd64-update-v3.5.0_to_v3.5.3.sh

The update process is similar to online update (via script /opt/itgrix_<crm>/update.sh), but does not require downloading intermediate versions and other information - everything you need is already contained in a self-extracting archive.

Update completed.

- for Bitrix24;

- for kommoCRM.

Change log (new versions) itgrix_bx
Change log (new versions) itgrix_kommo
https://itgrix.ru/offline_updates/