# Reliable softphones for Asterisk

## PhonerLite installation

To configure a SIP device, 3 specific values are needed from the Natterbox platform - **Device Number**, **Device Domain** and **Device Password**.

| **Every SIP client must have a unique SIP address. You must not configure multiple clients with the same values.** |
| ------------------------------------------------------------------------------------------------------------------ |

The values for a device look similar to the values in the following table. **Enter them in the fields below** - the walk-through will adjust for your specific values.

| **Property**    | **Value** |
| --------------- | --------- |
| Device Number   |           |
| Device Domain   |           |
| Device Password |           |

*If you have entered values above, the values below will update with the correct settings that you need to enter.*

* Within PhonerLite, click on the **Configuration** tab (if the tab is not visible, it can be accessed via **Options|Configuration**).

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABdcTvmnbtf5-Fa3Y5%2F-MABecEVa-2VA3qChNVp%2Fimage.png?alt=media\&token=7c8ee7d7-bb9f-47ad-80b6-03a70b38f4b6)

 Click **New**.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABdcTvmnbtf5-Fa3Y5%2F-MABegj-onpyCm9O8uLB%2Fimage.png?alt=media\&token=ae14c7f3-6039-4036-be36-8d9443aebc89)

 This opens the **Setup Wizard** pop-up. Select **Manual Configuration**.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABdcTvmnbtf5-Fa3Y5%2F-MABel_qoMZSo9Rga6gf%2Fimage.png?alt=media\&token=1b686640-3ffd-444c-9785-5b6335ad5568)

 Click the **green arrow** to progress to the next screen.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABdcTvmnbtf5-Fa3Y5%2F-MABf5HMvBZA_oZqHJ-Z%2Fimage.png?alt=media\&token=9b51577b-b8ff-4e2c-87e8-ed452e13acc8)

* Click the **green arrow** to progress to the next screen. Here, the profile can be renamed as desired.
* Click the **green tick** to finish the softphone configuration. If the configuration has worked successfully, there will be confirmation at the bottom of the softphone screen:

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABdcTvmnbtf5-Fa3Y5%2F-MABfDFt0b4V9RFbGVPp%2Fimage.png?alt=media\&token=1736ffbc-9e71-4f91-9d3d-4eb6c317effc)

## LINPHONE installation

* Before configuration, you need to have an active account with us.
* Make sure, that you have [downloaded and installed Linphone application on your PC or Mobile](http://www.linphone.org/)<br>

  &#x20;Download from here: <http://www.linphone.org/>
* Check your device credentials via [MY ACCOUNT](https://sip2.australianphone.com.au/billing) > Personal details > Devices

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABfmL-YjOfCzjfyxBB%2Fimage.png?alt=media\&token=1d172a4b-f5e2-4236-a9fb-0f9b9e94130e)

&#x20;Your login/password are coming from [MY ACCOUNT](https://sip2.australianphone.com.au/billing) portal > Personal details > Devices:

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABftVMXBCE6kJLRl_Q%2Fimage.png?alt=media\&token=bbfe7527-084a-4039-8709-0a0a8cc5407c)

Once the application is installed click on "Use a SIP Account" button:

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABfx9ND3kFiKe_0PAq%2Fimage.png?alt=media\&token=ce1925dd-9346-4ce0-bd7b-5d823529cb6f)

Enter Credentials in account configuration menu:

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABg0WhlVpZdW6kCVsl%2Fimage.png?alt=media\&token=d75e33d5-1f64-41fd-b5d3-9a3a9660bc01)

* You must define next details:
* SIP Domain: **sip.australianphone.com.au**
* Username: match Username from your account (**10023** in case of example)
* Display name: match Username from your account (**10023** in case of example)
* Password: match device's **password** from your account.
* Transport: Leave **UDP** for desktop, select **TCP** if you are using on your mobile or via mobile connection
* Click "**USE**"

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABg67ZmHbTVJFB-6NS%2Fimage.png?alt=media\&token=5eb51461-0993-43b6-beb2-f32b8fa60192)

* Select created account on top left
* Make a free **09002** test call

## Zoiper installation

After the download prompt appears, save the file and wait for it download successfully.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABgVrnwPbSIqbf2Xbd%2Fimage.png?alt=media\&token=459ba430-2591-42de-89d7-ece9731466bc)

Next go to your downloads directory and find the Zoiper installer, then execute it.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABgbH8BScUK-JqPD4r%2Fimage.png?alt=media\&token=a50eb55f-1e0f-4225-8495-6ef71ebb8936)

A verification prompt will appear, click "Yes".

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABgfOKkBOpp-yn_7b5%2Fimage.png?alt=media\&token=d5f9c274-f6d8-4583-809e-fcda46f1e5f5)

The Zoiper installer will start, click "Next" on the first screen of the Setup wizard.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABgj9dCOhhCFFEdpLX%2Fimage.png?alt=media\&token=e88a794e-90c8-4dc7-a9d3-c6daa97bcaad)

Read the licence agreement and click "Next" after accepting the agreement.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABgp3xT-ABEtiOh-pi%2Fimage.png?alt=media\&token=6fc9288e-db08-49b9-b09e-6bd6a9133eaa)

Select which components to be included.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABgtkr2oVBTUR9G1J0%2Fimage.png?alt=media\&token=d61805fa-9450-413e-b37e-b60b771629b4)

Select the version you would want to install.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABh-6RkTi3gLbWbzUa%2Fimage.png?alt=media\&token=55cef565-e138-4807-9ae6-f5acbaaeae12)

Select an installation directory (Best to keep the default one).

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABh2Z8n4U_lnZettED%2Fimage.png?alt=media\&token=06535616-e8e7-4da1-885e-47aac83b541b)

Choose a start menu folder.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABh6kUkJLRbfu04Pa4%2Fimage.png?alt=media\&token=cb1960a1-f37d-400a-bb75-6fa8ba57955a)

Select which users should be able to use the new Zoiper installation.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABhONvC-iH4QiXKWpS%2Fimage.png?alt=media\&token=da057ca7-798b-421a-b7e7-55c05c87b92d)

The setup is now ready to begin the installation. Click "Next" to continue.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABhUba5dgPdW5rLMtx%2Fimage.png?alt=media\&token=424f9f47-a4ad-4df5-aff1-986d8cf3d955)

Wait while the Zoiper installation finishes.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABhXEn3hIlygayoUql%2Fimage.png?alt=media\&token=2b005d19-bfe2-42d1-9906-283db8c5e5c0)

The install wizard will inform you for the Zoiper Biz Plugins which should be already installed.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABha-FfWCzs3gXSzeV%2Fimage.png?alt=media\&token=0a93e7e1-9fb8-4ce6-a689-6497ff867283)

The installation is complete. Click "Finish" to launch Zoiper.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MABfUqfKsBDMawHkR0p%2F-MABhdnsvDo7LPCZcTsj%2Fimage.png?alt=media\&token=65851130-34d7-49a8-b652-bca34d13e8f2)