For Bitrix24, the call_full object is available starting with Itgrix_bx 3.10.0.
For Kommo, the call_full object will appear in the Itgrix_amo 2.13.0 version.
Main object (call_full)
{
"call_full": {
"active_conversation_id": "<uniqueid of the current call (or an empty line)>",
"channel": {<Call channel data from Asterisk (main channel - linkedid)>},
"conversations": {
"1111111111.11111": {
"channel": {<Conversation channel data from Asterisk>},
"is_parked": <Whether the conversation is on hold (true/false)>,
"user": {<User data found by phone number (or null)>}
},
...
},
"deal": {<Transaction data (or null)>},
"entity": {<Entity data (or null)>},
"is_ivr": <Is a missed call on a IVR (true/false)>,
"record": "<Link to call recording (or empty string)>",
"registration": {<Call registration data (or null) - only for Bitrix24>},
"result": <Call result (SIP-status, int)>
}
}