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# How to view statistics on employee calls

How to view call statistics for employees Link **Telephony** -> **Call Detail** allows you to generate reports on calls of each employee and the company as a whole, indicating the direction and status of the call. You can generate a report for a client by selecting them in the Entity List. The report can be exported to Excel.

When generating a report, you can **add or remove available parameters**:

* Call date - in the drop-down list you can select the period you are interested in;
* Ringing time - you can specify the ringing time in seconds;
* A specific employee or the company as a whole;
* The status of the call (successful/unsuccessful);
* Type of call (incoming/outgoing);
* CRM (Lead/Company/Contact).