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  • What is Itgrix
  • Contacts
  • Our story
  • Connector installation
    • System requirements
    • Itgrix for Bitrix24 and Asterisk
      • How to perform offline authorization
      • How to obtain a license offline
      • Configuring the connector to work in a closed network
      • Call tests
    • Itgrix for Kommo and Asterisk
      • Restricted mode setting features
      • Call card
      • Call tests
  • Additional functions
    • Automatic call transfer to responsible manager
    • Setting up click-to-call features
      • Features of customization after Bitrix24 23.300.0 update
    • Autoreplacement for phone numbers
    • How to view employee call statistics in Bx24
    • FMC number recognition
    • Configuring WebRTC in Asterisk (FreePBX)
    • Itgrix AsterPhone for Bitrix24
    • Itgrix AsterPhone for Kommo
  • For admins
    • Running an additional copy of the module
    • Deploying a module backup
    • Call processing for the period
    • Examples of the structure of registered calls from CEL
    • Wrong time in created cases in Bitrix24
    • SSH access
    • Useful commands
    • Script to test the module service
    • Changing login and password to enter the admin panel
    • Module files
    • Status monitoring
    • Application update
    • In the CEL table, there is no internal employee number in the cid_num column
    • How to fix click-to-call
    • Custom SSL certificates for https requests
    • Examples of configuring WSS connections
    • Converting recordings to MP3 before sending to Bitrix24
    • How to fix call recording problems
    • Install and configure CEL
    • B24 authorization bugfix
  • Useful customizations (any CRM)
    • Audio file name customization
    • Call data (call_full) in customizations
    • Change the number / context for calling to asterisk
    • Change phone number before sending data to CRM
    • Black and white lists
  • Useful customizations itgrix_bx (Bitrix24)
  • Useful customizations itgrix_kmo (Kommo)
  • FAQ
    • How to pay
    • How to check licence status
    • Differences in connection to B24 via SIP-connector and Itgrix
    • How to turn off the display of calls in the calendar
    • How to view statistics on employee calls
    • Updating the app
    • Offline install (only for Bitrix24)
    • Offline update
    • Reliable softphones for Asterisk
    • Detail-call-statuses
  • Changelog Itgrix_bx
  • Changelog Itgrix_kommo
  • Policy of interaction with Asterisk
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  • How to obtain a HardwareID
  • How to apply a license key

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  1. Connector installation
  2. Itgrix for Bitrix24 and Asterisk

How to obtain a license offline

If the server where the Itgrix application is installed cannot access the licensing server at lk.bx24asterisk.ru, you can obtain a license key manually instead.

This license key will be applicable only for this portal and restricted by the hardware of your server. If you alter the hardware, this license key will become invalid but can be reissued free of charge.

To work with the license key, the system must meet the following additional requirements:

  1. A physical machine, not a virtual machine

  2. x64 architecture

  3. Itgrix Integration Module is run from the root user

The offline licensing process consists of the following steps:

  1. Obtain a HardwareID - a code that contains information about your hardware

  2. Pass the HardwareID to the Itgro manager

  3. After purchasing a license, you will be provided with a license key

  4. Apply the license key

How to obtain a HardwareID

The hardware information required for licensing is contained in the HardwareID code, which can be obtained from the Integration Module configuration interface on the license purchase page. A link to this page appears on the home page next to the license if you do not have an active license or have less than two weeks left before the license expires.

You can also immediately open the license purchase page at:

http://<Asterisk IP>:8077/config/buy_license#offline.

At the top of the page you should select the licensing option "License Key".

Next, copy the HardwareID or download it as a file from the "Your HardwareID" field. When the page reloads, a new HardwareID is generated, but the hardware information in it remains the same, so you do not need to save a new HardwareID each time. Please send the saved HardwareID in the technical support chat or email it to the specified address.

How to apply a license key

After purchasing a license, your sales manager will provide you with a license key for Itgrix, which you need to use. To do this, open the license purchase page in the integration module configuration interface, copy the contents of the key into the "Enter license key" field, and click "Apply".

Alternatively, you can place the license.key file (the file name is important) in the /opt/itgrix_bx/ integration module's installation directory. If you have configured multiple copies or instances of the integration module, each will need a separate license key file with a corresponding name, such as license-1.key. Key files for the same portal can be copies of one license key or different keys generated by the Itgro manager as part of a single purchase.

When applying the license in this way, the key will take effect:

  • At the next automatic license check

  • When the integration module service is restarted with the systemctl restart itgrix_bx command

  • When you click the license check button on the main page of the integration module configuration interface

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Last updated 11 months ago

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