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  • What is Itgrix
  • Contacts
  • Our story
  • Connector installation
    • System requirements
    • Itgrix for Bitrix24 and Asterisk
      • How to perform offline authorization
      • How to obtain a license offline
      • Configuring the connector to work in a closed network
      • Call tests
    • Itgrix for Kommo and Asterisk
      • Restricted mode setting features
      • Call card
      • Call tests
  • Additional functions
    • Automatic call transfer to responsible manager
    • Setting up click-to-call features
      • Features of customization after Bitrix24 23.300.0 update
    • Autoreplacement for phone numbers
    • How to view employee call statistics in Bx24
    • FMC number recognition
    • Configuring WebRTC in Asterisk (FreePBX)
    • Itgrix AsterPhone for Bitrix24
    • Itgrix AsterPhone for Kommo
  • For admins
    • Running an additional copy of the module
    • Deploying a module backup
    • Call processing for the period
    • Examples of the structure of registered calls from CEL
    • Wrong time in created cases in Bitrix24
    • SSH access
    • Useful commands
    • Script to test the module service
    • Changing login and password to enter the admin panel
    • Module files
    • Status monitoring
    • Application update
    • In the CEL table, there is no internal employee number in the cid_num column
    • How to fix click-to-call
    • Custom SSL certificates for https requests
    • Examples of configuring WSS connections
    • Converting recordings to MP3 before sending to Bitrix24
    • How to fix call recording problems
    • Install and configure CEL
    • B24 authorization bugfix
  • Useful customizations (any CRM)
    • Audio file name customization
    • Call data (call_full) in customizations
    • Change the number / context for calling to asterisk
    • Change phone number before sending data to CRM
    • Black and white lists
  • Useful customizations itgrix_bx (Bitrix24)
  • Useful customizations itgrix_kmo (Kommo)
  • FAQ
    • How to pay
    • How to check licence status
    • Differences in connection to B24 via SIP-connector and Itgrix
    • How to turn off the display of calls in the calendar
    • How to view statistics on employee calls
    • Updating the app
    • Offline install (only for Bitrix24)
    • Offline update
    • Reliable softphones for Asterisk
    • Detail-call-statuses
  • Changelog Itgrix_bx
  • Changelog Itgrix_kommo
  • Policy of interaction with Asterisk
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On this page
  • For the Bitrix24 app, the service and folders are called itgrix_bx, for the Kommo app it's itgrix_kmo
  • Main module files
  • Configuration file
  • Customizer
  • Log
  • Logrotate settings
  • Service

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  1. For admins

Module files

For the Bitrix24 app, the service and folders are called itgrix_bx, for the Kommo app it's itgrix_kmo

Main module files

Itgrix_bx (Bitrix24)
Itgrix_kmo (Kommo)

/opt/itgrix_bx/

/opt/itgrix_kmo/

Configuration file

Bitrix24
Kommo

/etc/itgrix_bx/config.json

/etc/itgrix_kmo/config.json

Customizer

All customizer files are located in the folder:

Bitrix24
Kommo

/opt/itgrix_bx/customizer/

/opt/itgrix_kmo/customizer/

In this folder:

  • Executable file customize.php (the path to it must be specified in the configuration file in the customizer.program_path field).

  • Customizer's settings.json file. Especially important when using an additional copy of the module.

  • Customization files in the actions folder.

  • README file with documentation (including user-accessible functions).

Log

The current day's log:

Bitrix24
Kommo

/var/log/itgrix_bx.log

/var/log/itgrix_kmo.log

Logs are stored for 5 days, rotating around 3am.

Logrotate settings

Bitrix24
Kommo

/etc/logrotate.d/itgrix_bx

/etc/logrotate.d/itgrix_kmo

Service

For systems using systemctl, the service is configured in the file:

Bitrix24
Kommo

/etc/systemd/system/itgrix_bx.service

/etc/systemd/system/itgrix_kmo.service

For other systems:

Bitrix24
Kommo

/etc/init.d/itgrix_bx

/etc/init.d/itgrix_kmo

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Last updated 10 months ago

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