Implementation of callback in Bitrix24

Available from module version 2.8.21

2 implementation options:

1) The call comes to one person (parameters as in originate). We need to add the following to our config (example for calling 123):

"callback": { "caller_id": "Callback to #TO#", "channel": "SIP/123", "context": "from-internal", "extension": "#TO#", "priority": "1" }

2) Or the call comes to the group via a local channel. The downside is that such calls are often not recorded, as they go through local channels. If there are events in CEL on SIP/# channels when calling internal numbers, then the call will be registered. In /etc/asterisk/extensions_custom.conf add:

[from-callback-n] exten => s,1,Goto(from-internal,#number#,1) `` [from-callback] exten => _8ZXXXXXXXXX,1,Dial(SIP/#trunk#/${EXTEN},30,)

In the module configuration file /etc/itgrix_bx/config.json add: "callback": { "caller_id": "Callback to #TO#", "channel": "Local/s@from-callback-n", "context": "from-callback", "extension": "#TO#", "priority": "1" }

On the portal, create a form similar to https://zadarma.com/en/support/instructions/bitrix-widget/ The application will appear in the selection when the module is installed or launched.