> For the complete documentation index, see [llms.txt](https://docs.itgrix.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.itgrix.com/faq.md).

# FAQ

- [How to pay](https://docs.itgrix.com/faq/how-to-pay.md)
- [Granting access to servers](https://docs.itgrix.com/faq/granting-access-to-servers.md)
- [Updating the app](https://docs.itgrix.com/faq/updating-the-app.md)
- [Offline install (only for Bitrix24)](https://docs.itgrix.com/faq/offline-install.md)
- [Offline update](https://docs.itgrix.com/faq/offline-update.md)
- [Differences in connection to B24 via SIP-connector and Itgrix](https://docs.itgrix.com/faq/differences-in-connection-to-b24-via-sip-connector-and-itgrix.md)
- [Reliable softphones for Asterisk](https://docs.itgrix.com/faq/reliable-softphones-for-asterisk.md): MicroSIP, PhonerLite, LINPHONE, Zoiper, SoftphonePro
- [How to view statistics on employee calls](https://docs.itgrix.com/faq/how-to-view-statistics-on-employee-calls.md)
- [How to turn off the display of calls in the calendar](https://docs.itgrix.com/faq/how-to-turn-off-the-display-of-calls-in-the-calendar.md)
- [How to check licence status](https://docs.itgrix.com/faq/how-to-check-licence-status.md)
- [Asterisk Integration Policy](https://docs.itgrix.com/faq/asterisk-integration-policy.md)
- [Detail-call-statuses](https://docs.itgrix.com/faq/detail-call-statuses.md)
- [How to leave a review for the Itgrix app in Bitrix24?](https://docs.itgrix.com/faq/how-to-leave-a-review-for-the-itgrix-app-in-bitrix24.md): We give bonuses for leaving reviews


---

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