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  • What is Itgrix
  • Contacts
  • Our story
  • Connector installation
    • System requirements
    • Itgrix for Bitrix24 and Asterisk
      • How to perform offline authorization
      • How to obtain a license offline
      • Configuring the connector to work in a closed network
      • Call tests
    • Itgrix for Kommo and Asterisk
      • Restricted mode setting features
      • Call card
      • Call tests
  • Additional functions
    • Automatic call transfer to responsible manager
    • Setting up click-to-call features
      • Features of customization after Bitrix24 23.300.0 update
    • Autoreplacement for phone numbers
    • How to view employee call statistics in Bx24
    • FMC number recognition
    • Configuring WebRTC in Asterisk (FreePBX)
    • Itgrix AsterPhone for Bitrix24
    • Itgrix AsterPhone for Kommo
  • For admins
    • Running an additional copy of the module
    • Deploying a module backup
    • Call processing for the period
    • Examples of the structure of registered calls from CEL
    • Wrong time in created cases in Bitrix24
    • SSH access
    • Useful commands
    • Script to test the module service
    • Changing login and password to enter the admin panel
    • Module files
    • Status monitoring
    • Application update
    • In the CEL table, there is no internal employee number in the cid_num column
    • How to fix click-to-call
    • Custom SSL certificates for https requests
    • Examples of configuring WSS connections
    • Converting recordings to MP3 before sending to Bitrix24
    • How to fix call recording problems
    • Install and configure CEL
    • B24 authorization bugfix
  • Useful customizations (any CRM)
    • Audio file name customization
    • Call data (call_full) in customizations
    • Change the number / context for calling to asterisk
    • Change phone number before sending data to CRM
    • Black and white lists
  • Useful customizations itgrix_bx (Bitrix24)
  • Useful customizations itgrix_kmo (Kommo)
  • FAQ
    • How to pay
    • How to check licence status
    • Differences in connection to B24 via SIP-connector and Itgrix
    • How to turn off the display of calls in the calendar
    • How to view statistics on employee calls
    • Updating the app
    • Offline install (only for Bitrix24)
    • Offline update
    • Reliable softphones for Asterisk
    • Detail-call-statuses
  • Changelog Itgrix_bx
  • Changelog Itgrix_kommo
  • Policy of interaction with Asterisk
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  1. FAQ

Updating the app

PreviousHow to view statistics on employee callsNextOffline install (only for Bitrix24)

Last updated 9 months ago

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Starting with version , updates can be installed through the admin panel by clicking the Check button next to the current version and then Update. In some cases, this method will not be available, and then the module update is performed on the server where it is installed, and must be performed from a user account with administrator permissions.

Use the command

/opt/itgrix_bx/update.sh

By default, the latest available version will be installed. The same command can be used with a specific version as an optional parameter. For example, this is how you can upgrade to version 3.6.1:

/opt/itgrix_bx/update.sh --version=3.6.1

Please note!

The script will independently determine the system architecture, download the current version and install it. After the update script is executed, the application will restart.

If you have a version lower than 3.3.2.1, you will need to run the update twice to switch to the new update system. The first run will update to the intermediate version 3.3.2.1, and the second run will update to the current version.

Done

If your server has a limited Internet access, you can download the update file elsewhere by following the instructions in the article and then run this file on your server.

Offline Update
3.5.0