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  • What is Itgrix
  • Contacts
  • Our story
  • Connector installation
    • System requirements
    • Itgrix for Bitrix24 and Asterisk
      • How to perform offline authorization
      • How to obtain a license offline
      • Configuring the connector to work in a closed network
      • Call tests
    • Itgrix for Kommo and Asterisk
      • Restricted mode setting features
      • Call card
      • Call tests
  • Additional functions
    • Automatic call transfer to responsible manager
    • Setting up click-to-call features
      • Features of customization after Bitrix24 23.300.0 update
    • Autoreplacement for phone numbers
    • How to view employee call statistics in Bx24
    • FMC number recognition
    • Configuring WebRTC in Asterisk (FreePBX)
    • Itgrix AsterPhone for Bitrix24
    • Itgrix AsterPhone for Kommo
  • For admins
    • Running an additional copy of the module
    • Deploying a module backup
    • Call processing for the period
    • Examples of the structure of registered calls from CEL
    • Wrong time in created cases in Bitrix24
    • SSH access
    • Useful commands
    • Script to test the module service
    • Changing login and password to enter the admin panel
    • Module files
    • Status monitoring
    • Application update
    • In the CEL table, there is no internal employee number in the cid_num column
    • How to fix click-to-call
    • Custom SSL certificates for https requests
    • Examples of configuring WSS connections
    • Converting recordings to MP3 before sending to Bitrix24
    • How to fix call recording problems
    • Install and configure CEL
    • B24 authorization bugfix
  • Useful customizations (any CRM)
    • Call data (call_full) in customizations
    • Change the number / context for calling to asterisk
    • Change phone number before sending data to CRM
    • Black and white lists
  • Useful customizations itgrix_bx (Bitrix24)
  • Useful customizations itgrix_kmo (Kommo)
  • FAQ
    • How to pay
    • How to check licence status
    • Differences in connection to B24 via SIP-connector and Itgrix
    • How to turn off the display of calls in the calendar
    • How to view statistics on employee calls
    • Updating the app
    • Offline install (only for Bitrix24)
    • Offline update
    • Reliable softphones for Asterisk
    • Detail-call-statuses
  • Changelog Itgrix_bx
  • Changelog Itgrix_kommo
  • Policy of interaction with Asterisk
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  • Through the online interface
  • Via terminal

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  1. FAQ

Offline install (only for Bitrix24)

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Last updated 4 months ago

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On closed systems (without Internet access) the Itgrix module cannot be installed via a script autoinstaller_<crm>.sh (at https://itgrix.ru/download/autoinstaller_<crm>.sh). For such cases, there is an option for offline installation:

  1. Download the installation file to a PC with Internet access.

  2. Deliver the installation file to the server where you want to install the Itgrix module.

  3. Start the installation.

Download the installation file

Through the online interface

At https://itgrix.ru/offline_install/ you can get the module installation file via the online interface.

Select the required options and click “Download” - and the installation file will be downloaded to your computer.

Via terminal

To get the installation file, you need to make a request to the node https://bx24asterisk.ru/api/v3/get_offline_installer.php with the following parameters:

  • crm - short name of the CRM for which the module is installed:

    • bx for itgrix_bx (Bitrix24);

  • arch - short name of the processor architecture:

    • i386 for 32-bit processors based on the architecture x86 (including i586, i686 et al.);

    • amd64 for 64-bit processors based on the architecture x86-64 (also known as x64, Intel 64, AMD64 et al.);

  • version - the version number of the version to be installed, e.g, 3.12.0; not necessarily: if not specified, the current latest version will be used; should be specified, e.g., when installing a supported but not the latest version.:

    • Change log (new versions) itgrix_bx - for Bitrix24.

Examples

Installing the module itgrix_bx (Bitrix24) current latest version on a 64-bit server. Download the installer, e.g. by using curl:

curl -OJL "https://bx24asterisk.ru/api/v3/get_offline_installer.php?crm=bx&arch=amd64"

Examples

After downloading the installation file, you need to deliver it to the server where you want to install the module.

The installation file is a self-extracting archive in the form of a shell script.

Example: itgrix_bx-amd64-install-v3.12.3.sh

All you have to do to install it is to run the file from the as root or via sudo:

sudo bash '<path>/itgrix_bx-amd64-install-v3.12.3.sh'

The installation process is similar to the online installation (through a script autoinstaller_<crm>.sh), but does not require downloading module files and other information - everything you need is already contained in the self-extracting archive.

Installation complete.