# What is Itgrix

**Itgrix is a reliable tool for integration** of your Bitrix24 or Kommo corporate portal and IP-telephony Asterisk for effective work with calls.

<figure><img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M-rzZJr51tgvX7eVK8M%2Fuploads%2FHMd8eM43pKAIe5kgh1dA%2Fcom.svg?alt=media&#x26;token=0877c886-e161-488e-b61a-db768b4e035c" alt=""><figcaption></figcaption></figure>

## Our module advantages

|                                                                                                                                                                                                                                                                                                                                                                                  |                                                                                                                                                     |                                                                                                                                                                                                                                                                                                                                                          |                                                                                                                                           |
| -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------- |
| <img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLwY9MHn3-hCujl0NEb%2F-MLwYryZx7VeoDRdLJtI%2F01%20%D0%98%D0%BD%D1%82%D0%B5%D0%B3%D1%80%D0%B0%D1%86%D0%B8%D1%8F.png?alt=media&#x26;token=da1b7ecf-f649-445e-94a9-daa40757360e" alt="" data-size="original"> , Kommo                                            | Integration with Bitrix24, Kommo                                                                                                                    | <img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLwY9MHn3-hCujl0NEb%2F-MLwZ7nq82ZlwDVJd874%2F02%20%D0%A1%D0%BE%D0%B2%D0%BC%D0%B5%D1%81%D1%82%D0%B8%D0%BC%D0%BE%D1%81%D1%82%D1%8C.png?alt=media&#x26;token=879c276d-7912-4eb3-8ac5-d5108c3b2089" alt="" data-size="original">          | Integration with any modern Asterisk                                                                                                      |
| <img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLwY9MHn3-hCujl0NEb%2F-MLwZCoyO9ciZ5zUvwlH%2F03%20%D0%90%D0%BA%D1%82%D1%83%D0%B0%D0%BB%D1%8C%D0%BD%D1%8B%D0%B5%20%D1%84%D1%83%D0%BD%D0%BA%D1%86%D0%B8%D0%B8.png?alt=media&#x26;token=70aedef0-5f4e-4475-939f-2ffe65a8a0d0" alt="" data-size="original">       | Actual [functions](https://docs.itgrix.com/#important-features-available-after-integration)                                                         | <img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLwY9MHn3-hCujl0NEb%2F-MLwZGid018zqfg3coQX%2F04%20%D0%9E%D0%B1%D0%BD%D0%BE%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D1%8F.png?alt=media&#x26;token=a09093ab-e4db-4245-943e-bcbd59c4e4a0" alt="" data-size="original">                            | Regular updates                                                                                                                           |
| <img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLwY9MHn3-hCujl0NEb%2F-MLwZLViHH7egub0BqlD%2F05%20%D0%98%D0%BD%D1%82%D0%B5%D1%80%D1%84%D0%B5%D0%B9%D1%81%20%D0%BD%D0%B0%D1%81%D1%82%D1%80%D0%BE%D0%B9%D0%BA%D0%B8.png?alt=media&#x26;token=0833f6bf-e9bb-4056-8d7e-013b9e6e6b17" alt="" data-size="original"> | User-friendly configuration interface                                                                                                               | <img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLwY9MHn3-hCujl0NEb%2F-MLwZPT6ESbDQ5aFvnD3%2F06%20%D0%9A%D0%B0%D1%81%D1%82%D0%BE%D0%BC%D0%B8%D0%B7%D0%B0%D1%86%D0%B8%D1%8F.png?alt=media&#x26;token=a6b083cd-4b19-474c-b31c-5515a232d009" alt="" data-size="original">                | <p>Extensive resources for <a href="https://docs.itgrix.com/#additional-functionality">personal <br>customizations</a> for your tasks</p> |
| <img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLwY9MHn3-hCujl0NEb%2F-MLwZU4TCZkYKh9hky0k%2F07%20%D0%A1%D0%BE%D0%B7%D0%B4%D0%B0%D1%82%D0%B5%D0%BB%D0%B8.png?alt=media&#x26;token=2f86958c-c5d8-40a3-8181-ddea737b6007" alt="" data-size="original">                                                          | Skilled [software developers team](https://docs.itgrix.com/#the-software-developer)                                                                 | <img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLwY9MHn3-hCujl0NEb%2F-MLwZZFU2VTS9g1vD2C8%2F08%20%D0%A2%D0%B5%D1%85%D0%BF%D0%BE%D0%B4%D0%B4%D0%B5%D1%80%D0%B6%D0%BA%D0%B0.png?alt=media&#x26;token=19274e66-30a6-4349-842c-da3502c9bf84" alt="" data-size="original">                | Powerful technical support                                                                                                                |
| <img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLwY9MHn3-hCujl0NEb%2F-MLwZcjtZdqTDqhVqaHl%2F09%20%D0%A1%D1%82%D0%BE%D0%B8%D0%BC%D0%BE%D1%81%D1%82%D1%8C.png?alt=media&#x26;token=9df2150d-c6a6-40b0-a092-c3d1b1413180" alt="" data-size="original">                                                          | <p>Affordable <a href="https://docs.itgrix.com/#itgrix-integration-module-cost">price and discounts </a><br>for a licence lasting from 6 months</p> | <img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLwY9MHn3-hCujl0NEb%2F-MLwZh5B8waAUPgtRbyL%2F10%20%D0%A2%D0%B5%D1%81%D1%82%D0%BE%D0%B2%D1%8B%D0%B9%20%D0%BF%D0%B5%D1%80%D0%B8%D0%BE%D0%B4.png?alt=media&#x26;token=d8270d45-d651-4d29-90bf-f6838496ace3" alt="" data-size="original"> | Free test period 7 days + 7 days on request                                                                                               |

## **Technical features**

* The ability to install on any server that meets the system requirements;
* Suitable for installation: pure Asterisk, FreePBX, Elastix or Issabel;
* Additional software is not required;
* All the configured functions of your telephony will be kept (distribution and groups of incoming calls, call queues, and much more);
* Choosing storage location for conversation records – inside Bitrix24 or on your server;
* The setup doesn't require programming skills;
* Supported on any Bitrix24 commercial plan, including the self-hosted.

<figure><img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M-rzZJr51tgvX7eVK8M%2Fuploads%2FF881aEW4fEoxpZeMR4KO%2F%D0%A1%D1%85%D0%B5%D0%BC%D0%B0%20%D1%81%20%D1%83%D0%B2%D0%B5%D0%BB%D0%B8%D1%87%D0%B5%D0%BD%D0%BD%D1%8B%D0%BC%D0%B8%20%D0%B2%D0%B5%D1%80%D1%85.%20%D0%BA%D1%80%D1%83%D0%B3%D0%B0%D0%BC%D0%B8%20%D0%B0%D0%BD%D0%B3%D0%BB..svg?alt=media&#x26;token=082d7803-f79e-473f-8952-7ead453272e6" alt=""><figcaption></figcaption></figure>

## ![👀](https://vk.com/emoji/e/f09f9180.png) **Look how it works!**

After installing the Itgrix module and configuring integration, your CRM is enriched with additional functionality.

### Important features available after integration

{% tabs %}
{% tab title="Lead creation" %}

#### :white\_check\_mark: **Automatic lead creation**

Contacts are instantly added to the CRM:&#x20;

* A contact is created for an unknown phone number;
* The responsible person is identified and fixed in the CRM (by default, the responding employee);
* Bitrix24 also specifies the source and type of request.

![Inbound call -> Lead created](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLNQ_HbYNLmi_q0MB2x%2F-MLN_PMC2iK_EjkyPgGY%2Fimage.png?alt=media\&token=12055c74-41a6-449b-8a39-0dbfab266c42)
{% endtab %}

{% tab title="Info about calls" %}

#### :white\_check\_mark: **Full information about calls in your CRM**

All conditions have been created to avoid losing a single client:

* Call history is generated for each client;
* Recordings of conversations that can be played and downloaded;
* Call duration is displayed;
* All missed calls are fixed;
* Automatic creation of an activity for the employee responsible for the missed calls from known numbers.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLNa9yMx2k8Fqkt9VwY%2F-MLRV5aMAXDqOGiw5f4a%2Fimage.png?alt=media\&token=5ec28dba-c7fd-41b2-9f55-3775b9407b5e)
{% endtab %}

{% tab title="Click-to-call" %}

#### :white\_check\_mark: **One-click client calls (click-to-call)**

One-click call directly in the interface or call by dialling the number in the built-in interface -  pick up the phone and wait for the connection with the client.

Pop-up call card, that stays in place during a conversation, with main information about the client, comment to ongoing call, creating a deal and invoice, as well as switching to the client's card.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLNa9yMx2k8Fqkt9VwY%2F-MLRVV_KWesdS4lrRbb5%2Fimage.png?alt=media\&token=5d347dd8-41a7-4c52-a87d-3823ebb7f272)
{% endtab %}

{% tab title="Auto call distribution " %}

#### :white\_check\_mark: **Automatic connection to the responsible person**

Each customer's call is directed to the responsible person - without a secretary and a voice menu:&#x20;

* The responsible person is fixed in the client's card;
* All recurring calls from the client are forwarded to the responsible person assigned by the system;
* Each call’s card display the person who answered it.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLNa9yMx2k8Fqkt9VwY%2F-MLRd2FxDPznVoqtMoCw%2Fimage.png?alt=media\&token=4b7bfa51-30c2-4337-9813-a7d5a4bd016d)
{% endtab %}

{% tab title="End-to-end analytics" %}

#### :white\_check\_mark: **End-to-end analytics**      &#x20;

Fixing traffic sources and the type of request (call, email, chat) in the lead card.

Ability to generate reports on lead sources, advertising ROI and channels performance.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLNa9yMx2k8Fqkt9VwY%2F-MLRe0xlsZokb_vGF2dZ%2Fimage.png?alt=media\&token=f194d62b-ed3c-4721-86c8-d2ec8b81e9ec)
{% endtab %}
{% endtabs %}

### Kommo

{% tabs %}
{% tab title="Contact creation" %}

<figure><img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M-rzZJr51tgvX7eVK8M%2Fuploads%2Fy2Vaxeu8yL1SVbDR4o0u%2FcrContact.png?alt=media&#x26;token=935f0357-6629-42bb-af9e-449a69d55900" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Create calls" %}

<figure><img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M-rzZJr51tgvX7eVK8M%2Fuploads%2Fj9tmY0aRsuAvnSvR0vie%2FcrCalls.png?alt=media&#x26;token=d50d04b3-14ad-4956-be1f-278e38073dc8" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Automatic distribution" %}

<figure><img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M-rzZJr51tgvX7eVK8M%2Fuploads%2FNZKTFIspkav1kVCuA81G%2FautoDistr.png?alt=media&#x26;token=05921f02-5ee8-4de4-8f6d-1672540cff1f" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Missed call log" %}

<figure><img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M-rzZJr51tgvX7eVK8M%2Fuploads%2FQqM0uQffx2b6TnGb6LKp%2FmissCall.png?alt=media&#x26;token=0eee08bb-075c-429e-9846-131dfdb9e8a6" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Sales funnels" %}

<figure><img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M-rzZJr51tgvX7eVK8M%2Fuploads%2FL566i5e6zvVjEVda7uV6%2FdstrTunnels.png?alt=media&#x26;token=13501140-b516-4119-b7a5-5aec6f422305" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Calls from CRM" %}

<figure><img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M-rzZJr51tgvX7eVK8M%2Fuploads%2Fsol8lXHWbR8Tt6mm4r87%2Fc2c.png?alt=media&#x26;token=a0ce8953-74bf-443d-92f2-b2d033753787" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Call card" %}

<div data-full-width="false"><figure><img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M-rzZJr51tgvX7eVK8M%2Fuploads%2FDZridRkgQvbzrKYYPJBY%2FcallCard.png?alt=media&#x26;token=bc493f6f-4f7a-4efb-8c98-bf7a57643984" alt=""><figcaption></figcaption></figure></div>
{% endtab %}
{% endtabs %}

### Additional functionality

Open customization options and detailed documentation for administrators.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLRgkfnZuZqYobDlwxh%2F-MLRhHclU_ZFmYQqxMxa%2Fimage.png?alt=media\&token=c6949ed6-9c6d-4ef7-aca5-ba931f862a48)

#### Modify the functionality for the specific needs of your business:

{% tabs %}
{% tab title="By yourself" %}

1. Turn on the customizer in the Itgrix interface;&#x20;
2. Look through the [documentation for administrators](https://docs.itgrix.com/for-admins);&#x20;
3. Choose the necessary add-ons and set up customization.

{% hint style="success" %}
We've prepared instructions for you to set up some [useful customizations](https://docs.itgrix.com/for-admins/useful-commands).
{% endhint %}
{% endtab %}

{% tab title="By our specialists" %}
Any doubt about your own technical skills?\
[Order](https://portal.itgro.ru/online/itgrix) the necessary modification from us.
{% endtab %}
{% endtabs %}

## Price list of the Itgrix **–** Asterisk-integration module

{% tabs %}
{% tab title="Free connector for Bitrix24" %}

<figure><img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M-rzZJr51tgvX7eVK8M%2Fuploads%2F2qAlkjZZw13uQVB9G35r%2F%D0%90%D0%B9%D1%82%D0%B8%D0%B3%D1%80%D0%B8%D0%BA%D1%81%20%D0%B4%D0%BB%D1%8F%20%D0%9124%20%D0%B0%D0%BD%D0%B3%D0%BB..png?alt=media&#x26;token=9369aa4b-9b2e-4e88-af14-2c3a4744c400" alt=""><figcaption></figcaption></figure>

[The cost of the license is listed on the website](https://itgrix.com/bx24/?utm_source=database#cost)

{% hint style="warning" %}
**Please pay attention:** only limited functionality of the module for 2 users is available for free. **But:** *as a bonus*, after installing the free Itgrix integration module, you are given the opportunity to **test the full functionality 7 days + 7 days on request**.
{% endhint %}

#### &#x20;**The difference between the free version of Itgrix and the paid one**

The free version of the module has limitations on the number of portal users, as well as on functionality, and is suitable for a small company or for a test before large-scale implementation.

Available number of users to work with the free tool:

* 2 users.

Functionality limits of the free version:

* only 1 call source;
* it is impossible to disable the automatically creation of a lead / contact for incoming and outgoing calls;
* call recording files are uploaded to CRM without the ability to attach records by links;
* only basic customizations of phone numbers are available.

{% hint style="success" %}
**To remove the limits, switch to full Itgrix mode.** To achieve this goal, you need to purchase a licence for the module by [contacting Itgrix specialists](https://docs.itgrix.com/contacts).
{% endhint %}
{% endtab %}

{% tab title="Connector for Bitrix24 with full functionality" %}

<figure><img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M-rzZJr51tgvX7eVK8M%2Fuploads%2FRPU755oyc2RzIPsHypOn%2F%D0%90%D0%B9%D1%82%D0%B8%D0%B3%D1%80%D0%B8%D0%BA%D1%81%20%D0%B4%D0%BB%D1%8F%20%D0%9124%20%D0%B0%D0%BD%D0%B3%D0%BB..png?alt=media&#x26;token=232265e2-00e0-4fc9-909d-3c1a673d8ec8" alt=""><figcaption></figcaption></figure>

[The cost of the license is listed on the website](https://itgrix.com/bx24/?utm_source=database#cost)

{% hint style="success" %}
**Please pay attention:** only limited functionality of the module for 2 users is available for free. **But:** *as a bonus*, after installing the free Itgrix integration module, you are given the opportunity to **test the full functionality 7 days + 7 days on request**.
{% endhint %}
{% endtab %}
{% endtabs %}

### [For Kommo](https://itgrix.com/kommo/?utm_source=database#cost)

## Where to find the Itgrix integration module

### On <img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLxEDutf5OFUHm5BoAG%2F-MLxEkKGymKQ1R8JD8Q-%2Fimage%2054.png?alt=media&#x26;token=9c77de49-298a-4c1e-a4f0-6370e811e3ab" alt="" data-size="line"> website

| Free Asterisk-connector Itgrix                                                                                                                                                                                                                                                                                                                                                                                              |
| --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLxNyFf1OU3wMLe0ORq%2F-MLxOFGGaar4elX0al9_%2F%D0%90%D0%BD%D0%B3%D0%BB.%20%D0%90%D0%B9%D1%82%D0%B8%D0%B3%D1%80%D0%B8%D0%BA%D1%81.png?alt=media&#x26;token=34923d04-9a08-48ab-8c1c-2d972c48ca90" alt="" data-size="original">   [Go to preview](https://www.bitrix24.com/apps/?app=itgro.asteriskbx24free) |

### Directly in your <img src="https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLxEDutf5OFUHm5BoAG%2F-MLxEkKGymKQ1R8JD8Q-%2Fimage%2054.png?alt=media&#x26;token=9c77de49-298a-4c1e-a4f0-6370e811e3ab" alt="" data-size="line"> corporate portal

Go to the "Applications" section and enter "Itgrix" in the search bar.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLxEDutf5OFUHm5BoAG%2F-MLxGQIMlgNyX69vp95f%2F%D0%9F%D0%BE%D0%B8%D1%81%D0%BA%20%D0%B2%20%D0%91%D0%B8%D1%82%D1%80%D0%B8%D0%BA%D1%81%20-%20%D0%B0%D0%BD%D0%B3%D0%BB..png?alt=media\&token=43340fbf-e39d-4490-ade0-08c8c57c3e20)

## 🚀How to start using Itgrix?

**Follow the simple instructions** to install the module and perform basic integration configuration.

{% tabs %}
{% tab title="By yourself" %}
{% hint style="warning" %}
Before starting the installation please check your source data for compliance with[ the minimum system requirements](https://docs.itgrix.com/instruction/system-requirements).
{% endhint %}

&#x20;**Itgrix module is installed in 3 stages given below:**

1. Installing the Itgrix app inside your Bitrix24 portal;
2. Installing the module on the server where your Asterisk-telephony is located;
3. Configuring integration using the app interface.

![](https://1054546226-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-rzZJr51tgvX7eVK8M%2F-MLx786VThs9jCNupYk4%2F-MLx8eQbnXYB3ATacH65%2Fstages%20eng.png?alt=media\&token=273ba8ff-c0a1-447b-9fe4-75a20e51c3e1)

You should follow our [step-by-step instruction](https://docs.itgrix.com/instruction/how-to-install) for quick and correct self configuration of the Itgrix module

{% hint style="info" %}
After completing the configuration, we recommend that you test the integration using [test cases](https://docs.itgrix.com/instruction/test-calls).
{% endhint %}
{% endtab %}

{% tab title="By our spesialists" %}
Additionally, it is possible to [order the configuration](https://docs.itgrix.com/contacts) of Asterisk integration with your CRM by Itgrix specialists.

:label:**The price of the service is $99.**

{% hint style="success" %}
2 extra weeks of using the module as a gift!
{% endhint %}

&#x20;**Distant configuring by specialists from Itgrix**\
To achieve this goal, **we will need**:

* Access with administrative rights to the the server where your Asterisk-telephony is located and your Bitrix24 portal\
  OR\
  Distance access to the user's desktop with similar rights;
* Your help to get into contact with your specialist
  * who is competent to answer questions about the business logic\
    and
  * who has the ability to make outgoing calls and answer incoming calls from the telephony that is being integrated.
    {% endtab %}
    {% endtabs %}

### [Installation for Kommo](https://docs.itgrix.com/setup/itgrix-setup-kommo-asterisk)

## **The software developer**

**Developer of the Asterisk-integration module Itgrix –** [**«Itgro» company**](https://itgrix.com/?utm_source=gitbook).

Since 2010 we develop various web projects (sites based on 1C-Bitrix, complex web services, mobile applications, etc.), and since 2015 we implement and modify Bitrix24, install and configure Asterisk, integrate Bitrix24 corporate portals with 1C, Asterisk-telephony and other systems to optimize business operations and provide customer convenience.

### &#x20;**Achievements**

Web development company «Itgro» is a Bitrix24 gold partner, awarded with certificates of the BitrixAwards (in 2019) for the 5th place in the category "The best Apps24 author", as well as for the 1st place in the category "Sales Leader" of the cloud version of Bitrix24 in the Ural region of Russia.

**Official website of our connector:** [https://itgrix.com/](https://itgrix.com/?utm_source=database)

### Itgrix in figures

|                                                     |                                                           |                                                              |
| :-------------------------------------------------: | :-------------------------------------------------------: | :----------------------------------------------------------: |
|                        **10**                       |                           **5**                           |                            **95%**                           |
| <p>years of software <br>development experience</p> | <p>place in the category <br>"The best Apps24 author"</p> |            <p>customer satisfaction <br>index</p>            |
|                       **3rd**                       |                           **16**                          |                             **2**                            |
|                generation of the app                |    <p>countries that already <br>use our connector</p>    | <p>languages of the connector <br>and technical support </p> |

### &#x20;**The geography of our clients**

&#x20;We work with clients **all over the world**. Our integration module is already used in 21 countries all over the world.
