System requirements
Requirements | How to test |
Asterisk version 1.8+, FreePBX, Esabel, Elastrix | $ asterisk -V Asterisk 13 or FreePBX 14 |
CEL table enabled and configured to collect data to MySQL | $ asterisk -rx 'cel show status' CEL Logging: Enabled CEL Tracking Event: CHAN_START CEL Tracking Event: CHAN_END CEL Tracking Event: ANSWER CEL Tracking Event: BRIDGE_START CEL Tracking Event: BRIDGE_END CEL Tracking Event: LINKEDID_END ... CEL Event Subscriber: ODBC CEL backend $ asterisk -rx 'odbc show' ODBC DSN Settings ----------------- Name: asteriskcdrdb DSN: MySQL-asteriskcdrdb Number of active connections: 2 (out of 5) $ mysql -u root -D asteriskcdrdb -p > use asteriskcdrdb; > select eventtime from cel order by id desc limit 10; You should see 10 lines from CEL with current date. |
AMI enabled and configured | $ asterisk -rx 'manager show settings' Manager (AMI): Yes TCP Bind address: 0.0.0.0:5038 |
Call recording have to be enabled and to CDR. You have access to recording files. | $ mysql -u root -D asteriskcdrdb -p > SELECT recordingfile FROM `cdr` ORDER BY calldate desc limit 10; You will see 10 lines from CDR with the path to file |
CURL have to be enabled in Asterisk | $ asterisk -rx 'core show function CURL' -= Info about function 'CURL' =- |
Portal configuration should be done by user with administrative rights.
For the self-hosted Bitrix24:
Main module version 16.5.11 and higher
REST API (rest)
"Telephony" module
"CRM"
“Push&Pull”
Application supports any Bitrix24 cloud version with any limitations.
You should allow outgoing connections on the server where connector installed (it’s Asterisk server usually) to:
Your Bitrix24 (cloud or on-premise) with http or https protocols.
Bitrix24 authorization server: https://oauth.bitrix.info.
Connector license server: https://api.bx24asterisk.ru.
Outer network access (8077 and 8078 port forwarding) is required for full functionality: click-to-call functionality and call records listening by link.
Connector installation is made without problems for:
CentOS 6 and higher.
Debian 7 and higher.
Integration failed on this operating systems:
CentOS 5
Debian 6
Gentoo
If you have another OS, then there should be such packages in OS repositories: unixODBC, mysql-connector-odbc, mysql-server. If that packages already installed, it will simplify connector installation.