Restricted mode setting features

After the license expires or the trial period ends, the application goes into restricted mode.

Specify up to 2 users in the Business Logic section - Start writing a name and the list of required users will pull up from the Kommo.

List of differences between Free and Professional versions.

Free
Professional

Number of users

2

unlimited

Number of trunks (telephone numbers)

unlimited

unlimited

Full telephony functionality:

  • automatic connection to the person in charge (autodistribution)

  • creation of contact and transaction for incoming and outgoing calls

  • creating a call and attaching a link to the call recording

  • the responsible person for a new contact is the last talking employee

  • making outgoing calls by clicking on a number

+

+

Ability to create an “unassigned” for incoming calls

-

+

Ability to disable contact creation for incoming contacts or outgoing calls

-

+

Business logic

Possibility to select default funnels and statuses

+

+

Matching trunks and sales funnels

-

+

Creating Missed Call Tasks

-

+

Auto-close tasks after a successful call

-

+

Opportunity to choose the first call taker

-

+

Ability to choose who is responsible for a missed

-

+

Black and white lists (filter by internal employee number)

-

+

Matching trunks and users by default

-

+

Customization options

Ability to upload old calls to CRM when the module has not been installed yet (flag --history_date)

+

+

Changing the phone number format before sending to CRM (process_client_phone)

+

+

Change call parameters (originate) before sending to Asterisk (process_originate_params)

+

+

Customization of path to record and convert to mp3 (process_record_file_path)

+

+

Blacklists and whitelists (filter by internal employee number or by trunk) (need_registration)

-

+

Assign different default responsible persons for missed calls coming from different trunks (process_call_params)

-

+

Complete the contact and transaction with any call data (process_contact_creation_params, process_lead_creation_params)

-

+

Complete the call with any data (process_call_params)

-

+

Customization of task by missed call (process_task_creation_params)

-

+

Last updated