Changelog Itgrix_amo
19.03.2021
New:
- Added options for default pipeline/stage
- Default pipeline will be used for tranks that don't have a specific pipeline assigned
- Default status will be used always
Call processing logic:
- For calls unanswered on IVR, not only a contact but also a deal will be created
Admin panel:
- Added option to specify more than one internal phone number for each user
- During CRM authentication in setup wizard, portal URL is saved automatically
- Bug-fixes of drop-down user lists
- Fixed saving allowed usrs
- Fixed missing fields for allowed users
- Fixed inability to save settings after CRM authentication
Fixed:
- Removed unuser customization for user phone
- Fixed Call Card being displayed incorrectly when the initial responsible is set to the default user
- If CEL event
CHAN_STARTis missing acid_numfiled, then user's internal number will be taken from thechannamefield - Hangup function now works not only during conversation but also while waiting for answer
- Network errors during license checks will cause retrying request
- CRM connectivity errors will cause retrying requests
- Call recording path customization now has a separate fixed timeout of 10 seconds that cannot be changed
- Updated APIx connection settings
20.02.2021
New:
- Option to complete open tasks automatically after an answered call
Admin panel:
- SQL-requests are now limited to non modifying only
Fixed:
- Fixed a rare crash caused by user actions in admin panel
- Improved error logging for customizations
- Updated customization for Originate
- Added timeout when connecting to Asterisk AMI
- Fixed hanging after AMI connection errors
- Fixed how Black/White filter list treats missed calls
- Bug reports for tech support can be downloaded even if module fails to save the file
28.01.2021
New:
- Added choice of initial responsible for new entities. Either a user who received the call or the default responsible user
Call processing logic:
- For transferred calls, duration is now calculated from the first answer event to the end of call, instead of using duration of the last conversation
- Fixed processing of transfers in outgoing calls
Admin panel:
- Enabled search when choosing the default responsible user on the business logic settings page
- Added tail option on module logs page
- Status page now shows CRM authentication server and C2C server statuses
- Updated error messages
- Small fixes and improvements
Fixed:
- Restart on DB read errors and Asterisk AMI connectivity errors
- Added timeout for CRM requests
- Fixed outgoing calls being registered with the default responsible user
- Prevented repeated processing of recent calls when module restarts
- Fixed building bug reports for additional copies of module
- Limited minimum timeout for customizations: 100 ms
- Fixed repeated entity search requests for unanswered calls
- Improved logging
18.12.2020
Fixed:
- Reconnecting to APIx on errors
- Editing trunks in admin panel
16.12.2020
New:
- Status page now shows the connected portal
Fixed:
- Fixed crash caused by database connectivity problems during status check
- Updated value of
variablein Originate for automatic answer during conversion of old configs - Fixed registration of calls that were not answered on IVR (registering for the default user if call was made to a trunk)
- Fixed errors in admin panel
- Improved error handling for CRM API requests
- Search for call recordings in CDR now works correctly with phone numbers that contain letters
19.11.2020
Fixed:
- Black/white list now works correctly
19.11.2020
New:
- Added black/white list configuration
- Added phone number prefixes configuration in admin panel
- Added settings for https port and custom certificate
- Status page now shows the module state (working, restarting, stopped)
- Building reports for the tech support
- Root address now redirects to the status page
Fixed:
- Improved error logging for CRM requests
- Added error logging for customizations
- Fixed problem with registering calls that are unanswered on IVR
- Customizer settings are now handled correctly while converting the config from old format
- Older calls are now loading correctly
- Fixed output formatting when using the
-hflag
03.11.2020
Fixed:
- Type of the default responsible ID in admin panel is fixed
30.10.2020
New:
- Originate now supports parameters "Variable" and "Codecs", by default it's configured for automatic answering
- Added support for prefixes
- Added support for the follow-me feature (transfer to an employee's mobile number from their profile)
Fixed:
- Extended logging for CRM requests and call processing operations
- CRM-specific default settings are fixed
- Update script is restored
- Logs are displayed correctly in admin panel
- Data of unanswered calls are corrected
- Error with C2C data format is fixed
- Asterisk will not continue working after the module stops
25.09.2020
New:
- Added chat
- Scripts update.sh and install.sh are removed
Fixed:
- Token saving problems are fixed
- Creation of multiple deals is fixed
- Parameter
call_idis added to API requests in logs - When a call is created, its duration is defined by the last conversation's duration
Last modified 1yr ago