Changelog Itgrix_amo
19.03.2021
New:
Added options for default pipeline/stage
Default pipeline will be used for tranks that don't have a specific pipeline assigned
Default status will be used always
Call processing logic:
For calls unanswered on IVR, not only a contact but also a deal will be created
Admin panel:
Added option to specify more than one internal phone number for each user
During CRM authentication in setup wizard, portal URL is saved automatically
Bug-fixes of drop-down user lists
Fixed saving allowed usrs
Fixed missing fields for allowed users
Fixed inability to save settings after CRM authentication
Fixed:
Removed unuser customization for user phone
Fixed Call Card being displayed incorrectly when the initial responsible is set to the default user
If CEL event
CHAN_STARTis missing acid_numfiled, then user's internal number will be taken from thechannamefieldHangup function now works not only during conversation but also while waiting for answer
Network errors during license checks will cause retrying request
CRM connectivity errors will cause retrying requests
Call recording path customization now has a separate fixed timeout of 10 seconds that cannot be changed
Updated APIx connection settings
20.02.2021
New:
Option to complete open tasks automatically after an answered call
Admin panel:
SQL-requests are now limited to non modifying only
Fixed:
Fixed a rare crash caused by user actions in admin panel
Improved error logging for customizations
Updated customization for Originate
Added timeout when connecting to Asterisk AMI
Fixed hanging after AMI connection errors
Fixed how Black/White filter list treats missed calls
Bug reports for tech support can be downloaded even if module fails to save the file
28.01.2021
New:
Added choice of initial responsible for new entities. Either a user who received the call or the default responsible user
Call processing logic:
For transferred calls, duration is now calculated from the first answer event to the end of call, instead of using duration of the last conversation
Fixed processing of transfers in outgoing calls
Admin panel:
Enabled search when choosing the default responsible user on the business logic settings page
Added tail option on module logs page
Status page now shows CRM authentication server and C2C server statuses
Updated error messages
Small fixes and improvements
Fixed:
Restart on DB read errors and Asterisk AMI connectivity errors
Added timeout for CRM requests
Fixed outgoing calls being registered with the default responsible user
Prevented repeated processing of recent calls when module restarts
Fixed building bug reports for additional copies of module
Limited minimum timeout for customizations: 100 ms
Fixed repeated entity search requests for unanswered calls
Improved logging
18.12.2020
Fixed:
Reconnecting to APIx on errors
Editing trunks in admin panel
16.12.2020
New:
Status page now shows the connected portal
Fixed:
Fixed crash caused by database connectivity problems during status check
Updated value of
variablein Originate for automatic answer during conversion of old configsFixed registration of calls that were not answered on IVR (registering for the default user if call was made to a trunk)
Fixed errors in admin panel
Improved error handling for CRM API requests
Search for call recordings in CDR now works correctly with phone numbers that contain letters
19.11.2020
Fixed:
Black/white list now works correctly
19.11.2020
New:
Added black/white list configuration
Added phone number prefixes configuration in admin panel
Added settings for https port and custom certificate
Status page now shows the module state (working, restarting, stopped)
Building reports for the tech support
Root address now redirects to the status page
Fixed:
Improved error logging for CRM requests
Added error logging for customizations
Fixed problem with registering calls that are unanswered on IVR
Customizer settings are now handled correctly while converting the config from old format
Older calls are now loading correctly
Fixed output formatting when using the
-hflag
03.11.2020
Fixed:
Type of the default responsible ID in admin panel is fixed
30.10.2020
New:
Originate now supports parameters "Variable" and "Codecs", by default it's configured for automatic answering
Added support for prefixes
Added support for the follow-me feature (transfer to an employee's mobile number from their profile)
Fixed:
Extended logging for CRM requests and call processing operations
CRM-specific default settings are fixed
Update script is restored
Logs are displayed correctly in admin panel
Data of unanswered calls are corrected
Error with C2C data format is fixed
Asterisk will not continue working after the module stops
25.09.2020
New:
Added chat
Scripts update.sh and install.sh are removed
Fixed:
Token saving problems are fixed
Creation of multiple deals is fixed
Parameter
call_idis added to API requests in logsWhen a call is created, its duration is defined by the last conversation's duration